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Zodiac MX6 Suction Side Pool Cleaner
About this business
Complete waste of money. This thing has a mind of its own and it strives to ruin itself. It spins in place, gets stuck on everything, and will drive up the side of the pool, start sucking air, and the filter loses suction, then it will just sink to the bottom and not move. for 260$ its a complete failure. I highly doubt i can even get a refund. Dont waste your money, get a regular cleaner instead of a little robot.
THE MOST HORRIBLE EXPERIENCE DON’T BUY THIS CLEANER IF YOU DON’T WANT TO THROW YOUR MONEY AWAY! I purchased my Zodiac Barracuda MX6 on June 28, 2019 from In The Swim, an Amazon seller. The cleaner gets stuck at the steps of my pool constantly and it won’t reverse direction even when the wheels keep spinning. I have to pull the hose in order to move the cleaner away from the steps but then, 30 or 45 minutes later, it gets stuck at the steps again. I tried adjusting the weight many times but nothing, no result at all. Since da... read more
Never worked out of the box. Never could get the unit to clean the pool. It kept getting caught in a corner or on anything that wasn’t flat. Just stoped using after several times. Would love to fine a good cleaner or fix this one.
Business response:
Hi James, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner! If you think you received a defective product, we suggest you contact the Amazon Seller about a replacement. We always recommend professional installation of pool products and equipment since an experienced pool professional can recommend the proper flow rates and pool filtration pump requirements. Please contact your local pool and spa professional to ensure the product is installed correctly. Some tips you can try to keep it fr... read more
It is not reliable pool bot After 9 months own weekly using. 1) Changed both tracks. 2) It killed my old pool pump. 3) Driving mechanism became too hard to move despite I cleaned it. 4) Hose always tangling. 5) During the work it using skimmer suction inlet therefore water surface becoming dirty especially during the big winds. I changed this not to smart electric not.
Business response:
Hi Alex, Thank you for your valuable feedback. We're sorry to hear that you're less than satisfied with your Zodiac MX6 Suction Side Pool Cleaner. Customer satisfaction and product quality are top priorities for us at Fluidra North America. We recommend consulting with your local pool professional to diagnose the issue and to process any warranty claims on your behalf. All the Best, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
It doesn’t work correctly Work okay first month and after that it stop working. I would constantly have to take out the vacuum from the pool and wait an hour, than reinstall it. It really becomes a pain that it happens every three days!
Business response:
Hi Sidia, Thanks for your feedback. We apologize for the poor performance of your Zodiac MX6 Suction Side Pool Cleaner! Here are some suggestions to try: 1) Ensure the main drain is closed. 2) Check the wheel speed to verify proper flow. 3) Check for track wear. 4) Backwash the pool filter and empty the pump basket. 5) Check for jammed debris in the cleaner engine. 6) Check for air in the system. 7) Ensure the flow regulator valve moves freely. For more details on these adjustments, please refer to the owner's manual. If you... read more
It doesn't like sucking up rocks Like the suction and how well it cleans my pool
Business response:
Thanks for choosing the Zodiac MX6 Suction Side Pool Cleaner, Brian! Your trust and satisfaction are our top priorities. We aren't fans of sucking up rocks either, so we suggest you try the Zodiac Cyclonic Leaf Catcher (part number CLC500); its job is to nab larger debris before it reaches your cleaner. Enjoy your swim time! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Only Lasted 3 months We got this in January and it worked great! Fast forward to April and it just stopped working. Terrible customer service and out $300 now.
Stay away. Whatever you do, don’t get this. The vacuum gets stuck all the time. If you have any sort of debris that’s bigger than a small leaf, the debris will get caught inside and eventually cause it to stop sucking. It’ll be obvious when you see it’s not moving and all the suction is getting lost in the relief valve. I honestly hate this thing. I wish I could return it. It’s been almost two years. I’d say that the first year was maybe OK. But once all the parts start to wear and things are not in a somewhat new state, it’... read more
Business response:
Thanks for choosing the Zodiac MX6 Suction Side Pool Cleaner, Michael! Your trust and satisfaction are our top priorities. We'd like to suggest a fix for the debris issue: the Zodiac Cyclonic Leaf Catcher (part number CLC500). This should help keep your cleaner running happily. Enjoy your swim time, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Worked good for a day Impeller gets stuck by what appears to be a faulty design. Good suction and the leaf canister works great but the actual vacuum is poorly made. I've not gone through the return process but that sounds like a struggle. Buy something else...
Business response:
Hi Brad, We're so sorry about your poor experience! We recommend consulting with your local pool professional to diagnose the issue and to process any warranty claims on your behalf. The terms of the return are subject to the Seller's and Amazon's return policy. The Seller will be able to notify you of what their return policy is for this product. Thank you for your feedback, and best of luck! Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.