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Zodiac MX6 Suction Side Pool Cleaner
About this business
Wish it sucked but can't even do that Simply doesn't last more than a year before you have to spend more money on parts (and hoses) just to make it run for a month. It will sit on the bottom of your pool and you will fiddle with it and look at YouTube but it will continue to frustrate. Just go back to hand vacuuming the pool.
Business response:
Hi Beth, Thanks for your feedback. Sorry about the poor performance of your Zodiac MX6 Suction Side Pool Cleaner. Here are some suggestions: 1) Ensure the main drain is closed. 2) Check the wheel speed to verify proper flow. 3) Check for track wear. 4) Backwash the pool filter and empty the pump basket. 5) Check for jammed debris in the cleaner engine. 6) Check for air in the system. 7) Ensure the flow regulator valve moves freely. For more details on these adjustments, please refer to the product manual or contact your loca... read more
Do not buy No suction power. Floats in my pool. Tried to exchange and seller told me to call the manufacturer.
Business response:
Hi Denise, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. We always recommend professional installation of pool products and equipment since an experienced pool professional can recommend the proper flow rates and pool filtration pump requirements. Please contact your local pool and spa professional to ensure the product is installed correctly. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
only works when it feels like it This is supposed to be an "automatic" pool cleaner. That is a joke when you have to hand start the wheels turning 3 days out of 5. Sometimes it does work on its own. Most days I have to pull it out of the pool and turn the wheels by hand to get it started. Will not buy it again.
Business response:
Hi Robin, Thanks for your feedback. We're sorry about the poor performance of your Zodiac MX6 Suction Side Pool Cleaner. Here are some suggestions: 1) Ensure the main drain is closed. 2) Check the wheel speed to verify proper flow. 3) Check for track wear. 4) Backwash the pool filter and empty the pump basket. 5) Check for jammed debris in the cleaner engine. 6) Check for air in the system. 7) Ensure the flow regulator valve moves freely. For more details on these adjustments, please refer to the product manual or contact yo... read more
Hoses break too easy It will be a year in March since I bought the zodiac in ground pool cleaner and it works really well but the only problem I am having is the hoses I Already had to replace 8 hoses and at 20.00 a piece which cost me an extra 160.00. The reason why I bought this vacuum was because it was a great deal but now spending more money on just hoses I already spent close to 600.00 I could have bought a much better vacuum if I knew the hoses were that flimsy. I would not recommend this vacuum to anyone
Business response:
Hi Victoria, We're sorry you're experiencing hose issues with your Zodiac MX6 Suction Side Pool Cleaner; this isn't how we'd like you to experience your cleaner. We recommend that you contact the pool professional who installed the product to diagnose the problem and process any warranty claims. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Value Second time I buy the same machine and still doesn’t work how it should
Business response:
Hi Derek, We're so sorry that you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. Product quality and customer satisfaction are top priorities to us at Zodiac. We'd like to help. Please email us your phone number and "MX6" to customerfeedback@fluidra.com so we can connect you with a product specialist to see how we may be able to assist. Thank you for your patience. Regards, Fluidra Manufacturer of Jandy, Polaris, and Zodiac products
Zodiac MX6 Sorry but I can do what I want, this vacuum isn't working. I use a hand vacuum at the moment my pump sucks enough but the zodiac is not moving correct, I be very disappointed.
Business response:
Hi there, Thanks for your feedback. Sorry about the poor performance of your Zodiac MX6 Suction Side Pool Cleaner. Here are some suggestions: 1) Ensure the main drain is closed. 2) Check the wheel speed to verify proper flow. 3) Check for track wear. 4) Backwash the pool filter and empty the pump basket. 5) Check for jammed debris in the cleaner engine. 6) Check for air in the system. 7) Ensure the flow regulator valve moves freely. For more details on these adjustments, please refer to the FAQ section and the product manual... read more
it works I had to reduce speed below recommended to stop it from surfacing and sucking air.
Business response:
Thanks for choosing the Zodiac MX6 Suction Side Pool Cleaner, Tom! If you'd like to check our tips and tricks for keeping your new cleaner running smoothly, see the FAQs online at https://www.zodiacpoolsystems.com/en/products/suction/mx6. Your trust and satisfaction are our top priorities. If there's anything we can do to improve your experience, just drop us a line at customerfeedback@fluidra.com, including your contact information and "MX6" and we'll be happy to help you out! Swim on, Fluidra Manufacturer of Jandy, Polaris... read more
Simply not working I purchased the MX6 model about 2 years. A little after a year, it start to behave strange. The holes always bunching up, the cleaner always stops in one of the steps in the pool. After months of trying to decide whether to get rid of it. I decided to disassemble it and see what is wrong. I found one of the gears in the direction control module is broken. Thought that I have found the problem and searched the web and purchased direction control module. Pretty easy to replace it. Put it back to the pool and... read more
Business response:
Hi Adam, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. We'd like to help. To help your MX6 with its stuck issue, try this: 1. Ensure the swivel on top of the cleaner rotates freely. 2. Count wheel rotations to verify proper flow. Refer to section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Confirm proper hose length for your pool. Refer to section, "Determine Correct Hose Length" in the Owner's Manual. 4. Confirm proper hose length. Shorten if necessar... read more
Gets stuck every hour It worked ok then I had my pool resurfaced now it gets stuck to the bottom when it gets high centered on the curves of the pool. I’m gonna sell it and get a 4 wheel If you have straight walls it would be ok
Business response:
Hi Chris, We're sorry you're experiencing issues with your Zodiac MX6 Suction Side Pool Cleaner. We'd like to help get your MX6 on track! Here are some tips to try: 1. Ensure the swivel on top of the cleaner rotates freely. 2. Count wheel rotations to verify proper flow. Refer to section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Confirm proper hose length for your pool. Refer to section, "Determine Correct Hose Length" in the Owner's Manual. 4. Confirm proper hose length. Shorten if necessa... read more
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.