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Zodiac MX6 Suction Side Pool Cleaner
About this business
Waste of money This product was a WASTE of money!!! It will go to one area of the pool and stay there. Don’t waste your money! The seller did not stand behind the product. I would not buy from the seller again!
Business response:
Hello, Mom who loves children's books, We are sorry to hear that you experienced issues with your suction cleaner. Customer satisfaction and product quality are top priorities for us, and we want to help. Although we are unable to process refunds or exchanges on behalf of online retailers, we would like to help troubleshoot your cleaner. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, ... read more
Great at first, but then... So, the first couple of months it worked great, then I started realizing that it stayed in the same place after I got home from work a couple of days in a row. I went out and checked on it and noticed the track had come out alignment. I put it back on and, unfortunately, the next day, it came off just like the picture. When this happens, it just goes in a circles. I think the track just enlarges over time and when it starts to do it's circular-change-of-course movement it eventually knocks the tra... read more
Not very good in a square shaped pool The Zodiac MX6 doesn’t work very well in a square pool. Get stuck a lot. It also tips over constantly to the front of the unit. I tried experimenting with different length hoses, but it doesn’t matter. I’m going to go back to the Kreepy.
Business response:
Hello Amazon Customer, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
stopped working Was running good for awhile, then less than a month stopped working and was sitting at the bottom of the pool my entire vacation. Would not run as expected, had it checked out by a pool company and they could not find out why it just stopped. Returned to Amazon hoping for a full refund
Business response:
Hello Karen, Thank you for your feedback. We are sorry to hear that the MX6 did not meet your expectation, and we are here to help. Please reach out to our technical support department at (800) 822-7933 if you would like our assistance with troubleshooting your cleaner. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
The vacuum doesn’t work very good, and the tube comes out of the socket easily I would not recommend this vacuum to anyone
Business response:
Hello Benjamin, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and we want to want to help troubleshoot your MX6 suction cleaner. Please forward your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
It gets stuck in many places Ir may work well with very simple pools without any strange corners or steps or benches. Suction is poor and sweep is inconsistent.
Business response:
Hello Fanny, Thank you for your feedback. We're sorry to hear that you're experiencing issues with your MX6 and want to help. We suggest the following to help with the issues you're experiencing: 1. Confirm proper hose length for your pool. Refer to the section, "Determine Correct Hose Length" in the Owner's Manual. 2. Count wheel rotations to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Ensure return line fittings are directed downward. Add a return di... read more
No satisfecha No me gusto y se traba mucho
Junk Product does not work 75% of the time or more. It just sits on the bottom. Seller will not take it back. Buy something else.
Business response:
Hi JE, Thank you for your feedback. We want to learn more about the issues you're experiencing with your MX6 suction cleaner, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Not That Great! We had the pool vacuum for about 2-3 weeks before it stopped working completely. It did not go up the side walls of the pool and the hose is not long enough to properly clean the whole pool. we had to go and buy and extension which was about $25.
Business response:
Hello Robert, We are sorry to hear that you have experienced issues with your MX6 suction cleaner, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is open now. It will close at 6:00 p.m.