This profile has been claimed by the business owner or representative.
Zodiac MX6 Suction Side Pool Cleaner
About this business
Great Vacuum. Cheap hoses. Worked great in my concrete pool in the Phoenix area for 17 months. So much better and less maintenance than the Hayward which it happily replaced. Only initial issue of note will be encountered if you live near palm trees and encounter wind. In Phoenix that’s common. Thin strands of shredded palm frond will get wrapped around the paddles and stop it dead in its tracks. Not too hard to fix: lift up cover, remove 6 screws, remove palm fronds, replace screws and close cover. But it’s a nuisance and m... read more
Business response:
Hello Alexander, Thank you for your feedback. We're sorry that you experienced hose issues, and we want to learn more. Please email your contact information to feedback@zodiac.com, and a warranty support specialist will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Needs improvement It works very slow, suction is good until a debris catcher is added to any section of the hose. Not very impressed with this item.
Defective product. This product is defective -- even after tightening all the hoses, the sweeper pulled in a considerable amount of air into my pump which made it very noisy and reduced the overall suction. My pool guy also said that the plastic band that it uses to move around tends to wear very quickly, leading to repair costs shortly after purchase.
Business response:
Hello C.J., Thank you for your feedback. Product quality and customer satisfaction are top priorities for us, and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com, and a warranty support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Doesn't work This little vacuum is easy to set up and get started. Moves super slow for about 5 minutes and then stops and does nothing. Pressure is fine, pump is fine, filter is clean and ready. It just refuses to work right. I have used all the attachments and flow guides, used other hoses and have manually moved it to try and get it rolling, all with zero success. Just wanted a little help in keeping my pool clean and all I got was more work.
Looks Awesome, but don't let the looks deceive you. Does not work as described. Moves very slow with continueous stalls with complete stops will not climb walls without falling before even beginning to climb. Very poor suction even with my variable speed pump at max 3500rpm. Dont waste your money.
Waste of money This product was a WASTE of money!!! It will go to one area of the pool and stay there. Don’t waste your money! The seller did not stand behind the product. I would not buy from the seller again!
Business response:
Hello, Mom who loves children's books, We are sorry to hear that you experienced issues with your suction cleaner. Customer satisfaction and product quality are top priorities for us, and we want to help. Although we are unable to process refunds or exchanges on behalf of online retailers, we would like to help troubleshoot your cleaner. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, ... read more
Great at first, but then... So, the first couple of months it worked great, then I started realizing that it stayed in the same place after I got home from work a couple of days in a row. I went out and checked on it and noticed the track had come out alignment. I put it back on and, unfortunately, the next day, it came off just like the picture. When this happens, it just goes in a circles. I think the track just enlarges over time and when it starts to do it's circular-change-of-course movement it eventually knocks the tra... read more
Not very good in a square shaped pool The Zodiac MX6 doesn’t work very well in a square pool. Get stuck a lot. It also tips over constantly to the front of the unit. I tried experimenting with different length hoses, but it doesn’t matter. I’m going to go back to the Kreepy.
Business response:
Hello Amazon Customer, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
stopped working Was running good for awhile, then less than a month stopped working and was sitting at the bottom of the pool my entire vacation. Would not run as expected, had it checked out by a pool company and they could not find out why it just stopped. Returned to Amazon hoping for a full refund
Business response:
Hello Karen, Thank you for your feedback. We are sorry to hear that the MX6 did not meet your expectation, and we are here to help. Please reach out to our technical support department at (800) 822-7933 if you would like our assistance with troubleshooting your cleaner. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.