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Zodiac MX6 Suction Side Pool Cleaner
About this business
Needs constant babysitting Worked ok for a couple weeks then started to stop whenever it got to pool wall. Tried various flow adjustments according to manual but thing just would not respond
Business response:
Hello Fred, Please reach out to our technical support team at (800) 822-7933 for assistance with the wall climbing issue you are experiencing. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Two Stars ran great for about 3 months, then quit working.
Business response:
Hello B61554, We're sorry to hear that you experienced issues with your MX6 and we'd like to help. Please reach out to our warranty support department at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Big waste of money Awful. Just awful. Big waste of money. I've had 3 different pool professionals try to get this to work, and even a brand new filtration system didn't help. In other words, it's not a pool or user issue. The hoses aren't airtight at the connectors so air is taken into your filter, the rotating fan on the bottom stirs up and spreads algae and tiny debris more that it sucks it up, the wheels get jammed or the inside gets clogged and stops moving from a piece of leaf or item like a pine needle; I could go on a... read more
Business response:
Hello Amazon Customer, We would like to learn more about you pool set-up, and we'd like to help troubleshoot your MX6. Customer satisfaction and product quality are top priorities here at Zodiac and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Company does not back product - stopped working after 2 months! I purchased this pool sweep and within 2 months it stopped working completely. I contacted the company to see about a replacement or refund and they told me "too bad" time to return has expired. I spent almost $300 for this product and to have it stop working so quickly is very disappointing. Don't waste your time or money on this product. I DO NOT recommend this to anyone.
Business response:
Hello Lisa, Thank you for your feedback. We are sorry to hear that you experienced issues with your MX6, and we'd like to help! Please reach out to our warranty department at (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Soooo disappointed! It took us 2 summers manually vacuuming before finally deciding to break down, spend the money and order the automatic vacuum. I read all the reviews, compared prices and decided on this model. We have a 16,000 gallon pool, fairly rectangular, with 2 steps at shallow end, and a bench seat at the 6 ft. deep end. When we first got the vacuum, the first couple weeks, it worked fairly well. However, now, I hook it up, put it in, and within 30 minutes it’s laying on its side in the corner of the deep end. EVER... read more
Business response:
Hello Kelly, Thank you for your review. Product quality and customer satisfaction are top priorities to us at Zodiac and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Replace every 2 months Worked for about 2 months and the fan blade stopped spinning so the unit doesn't move any longer. Had it checked out and was told the fan blade needs replacement. Works out to about $150 a month then buy a new one, NOT
Business response:
Hello Kenneth, We're sorry that your product did not meet your expectations. Please reach out to our warranty department at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
What a waste of investment I spent more time doing the vacuum of my pool. This product doesn't clean my pool. It spent more time climbing the walls and trying to climb out. My worries are that my pump will break down due to sucking air each time this product climb to the top of the pool's wall. What a waste of investment.
Business response:
Hello David, Thank you for your feedback. We're sorry to hear that you have experienced issues with your MX6 and we'd like to help! Please email your contact information to feedback@zodiac.com and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Great Machine, lousy reseller The machine works well but the vendor from where it comes is terrible, I ended up buying mine from the local store.
Upon initial use I was very disappointed. I couldn't get the Zodiac to it's proper ... I purchased this item to replace my my 4 year old Hayward Navigator. I was tired of expensive replacement parts and the constant clearing of debris from the unit. I have a figure '8' shaped pool at 20,000 gallons. Upon initial use I was very disappointed. I couldn't get the Zodiac to it's proper speed, I hooked it up according to the manufacturers specs and it just crept along at 10 wheel revolutions per minute (suppose to be 25 seconds). ... read more
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.