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The vacuum doesn’t work very good, and the tube comes out of the socket easily I would not recommend this vacuum to anyone
Business response:
Hello Benjamin, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and we want to want to help troubleshoot your MX6 suction cleaner. Please forward your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
It gets stuck in many places Ir may work well with very simple pools without any strange corners or steps or benches. Suction is poor and sweep is inconsistent.
Business response:
Hello Fanny, Thank you for your feedback. We're sorry to hear that you're experiencing issues with your MX6 and want to help. We suggest the following to help with the issues you're experiencing: 1. Confirm proper hose length for your pool. Refer to the section, "Determine Correct Hose Length" in the Owner's Manual. 2. Count wheel rotations to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Ensure return line fittings are directed downward. Add a return di... read more
No satisfecha No me gusto y se traba mucho
Junk Product does not work 75% of the time or more. It just sits on the bottom. Seller will not take it back. Buy something else.
Business response:
Hi JE, Thank you for your feedback. We want to learn more about the issues you're experiencing with your MX6 suction cleaner, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Not That Great! We had the pool vacuum for about 2-3 weeks before it stopped working completely. It did not go up the side walls of the pool and the hose is not long enough to properly clean the whole pool. we had to go and buy and extension which was about $25.
Business response:
Hello Robert, We are sorry to hear that you have experienced issues with your MX6 suction cleaner, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Defective product Assembled by my pool guy. Did not work. Defective will return.
Unit stops and just sits on bottom of pool Super easy set up. I have had this set up in my pool for 3 days now and it is still not clean. 16x32 foot rectangular pool. The actual unit in the pool stops every few minutes. for no apparent reason. I waste more time babysitting it and re connecting it and re setting it to make it work. Not to mention how long it’s making my filter run. No way do I recommend this to anyone. I am going to return it.
Business response:
Hello April, Thank you for your feedback. We're sorry to hear that you've experienced issues with your MX6, and we want to help troubleshoot your cleaner. For immediate assistance, please reach out to our technical support department at, (800) 822-7933. If you prefer a callback, email your contact information to feedback@zodiac.com, and a representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Doesn't Work!!!! I'm so disappointed by the performance of this product!! It doesn't clean very well as it tips up and never stays level against the pool surface. It takes over 25 seconds to change direction and over 5 hours to clean the pool. There is no value in a product if it doesn't work!!! Regret this purchase!!!!!
Business response:
Hello Diomedes, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Does not vacuum pool Product worked great for 30 minutes. Has barely moved in days following. Most of time not at all. Even with fantastic suction.
Business response:
Hello Sarefen, Thank you for your feedback. We want to learn more about the issues you're experiencing, and we want to help! Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.