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Zodiac MX6 Suction Side Pool Cleaner

3.7

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    3.73,728 reviews
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    Benjamin Foley's profile image
    Benjamin Foley 
    6 years ago

    The vacuum doesn’t work very good, and the tube comes out of the socket easily I would not recommend this vacuum to anyone 

    Business response:

    Hello Benjamin, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and we want to want to help troubleshoot your MX6 suction cleaner. Please forward your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    FANNY HAUSMANN's profile image
    FANNY HAUSMANN 
    6 years ago

    It gets stuck in many places Ir may work well with very simple pools without any strange corners or steps or benches. Suction is poor and sweep is inconsistent. 

    Business response:

    Hello Fanny, Thank you for your feedback. We're sorry to hear that you're experiencing issues with your MX6 and want to help. We suggest the following to help with the issues you're experiencing: 1. Confirm proper hose length for your pool. Refer to the section, "Determine Correct Hose Length" in the Owner's Manual. 2. Count wheel rotations to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 3. Ensure return line fittings are directed downward. Add a return di... read more

    clgeronimo's profile image
    clgeronimo 
    6 years ago

    No satisfecha No me gusto y se traba mucho 

    JE's profile image
    JE 
    6 years ago

    Junk Product does not work 75% of the time or more. It just sits on the bottom. Seller will not take it back. Buy something else. 

    Business response:

    Hi JE, Thank you for your feedback. We want to learn more about the issues you're experiencing with your MX6 suction cleaner, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    Robert Pierre's profile image
    Robert Pierre 
    7 years ago

    Not That Great! We had the pool vacuum for about 2-3 weeks before it stopped working completely. It did not go up the side walls of the pool and the hose is not long enough to properly clean the whole pool. we had to go and buy and extension which was about $25. 

    Business response:

    Hello Robert, We are sorry to hear that you have experienced issues with your MX6 suction cleaner, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    Catherine's profile image
    Catherine 
    7 years ago

    Defective product Assembled by my pool guy. Did not work. Defective will return. 

    April's profile image
    April 
    7 years ago

    Unit stops and just sits on bottom of pool Super easy set up. I have had this set up in my pool for 3 days now and it is still not clean. 16x32 foot rectangular pool. The actual unit in the pool stops every few minutes. for no apparent reason. I waste more time babysitting it and re connecting it and re setting it to make it work. Not to mention how long it’s making my filter run. No way do I recommend this to anyone. I am going to return it. 

    Business response:

    Hello April, Thank you for your feedback. We're sorry to hear that you've experienced issues with your MX6, and we want to help troubleshoot your cleaner. For immediate assistance, please reach out to our technical support department at, (800) 822-7933. If you prefer a callback, email your contact information to feedback@zodiac.com, and a representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    Diomedes's profile image
    Diomedes 
    7 years ago

    Doesn't Work!!!! I'm so disappointed by the performance of this product!! It doesn't clean very well as it tips up and never stays level against the pool surface. It takes over 25 seconds to change direction and over 5 hours to clean the pool. There is no value in a product if it doesn't work!!! Regret this purchase!!!!! 

    Business response:

    Hello Diomedes, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    sarefen's profile image
    sarefen 
    7 years ago

    Does not vacuum pool Product worked great for 30 minutes. Has barely moved in days following. Most of time not at all. Even with fantastic suction. 

    Business response:

    Hello Sarefen, Thank you for your feedback. We want to learn more about the issues you're experiencing, and we want to help! Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner

    How is Zodiac MX6 Suction Side Pool Cleaner rated?

    Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews. 

    When is Zodiac MX6 Suction Side Pool Cleaner open?

    Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.