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Zodiac MX6 Suction Side Pool Cleaner
About this business
Amazon and the manufacturer both dropped the ball and left the customer hanging. I bought this product on June 24th today is August 13th and the product does not work. I called Amazon and they wont even help resilve the issue. Bad product and even worst customer service from Amazon.
Business response:
Hello Panthi, Thank you for your feedback. We apologize that we are unable to process refunds or returns on behalf of online retailers, but we want to help! Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
This Product Doesn't Suck or Move! This product did not work at all. It did not move, nor did it have any suction. It was returned.
Not what I expected I couldn’t get the vacuum to walk so I returned it.
Business response:
Hello Marie, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and we're sorry that you experienced issues with the MX6 suction cleaner. In the future, our technical support team is here to help address any challenges you may encounter and can be contacted at, (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Trash Horrible, tread keeps falling off. It's not helping my pool at all. Waste of my money.
Business response:
Hello blue, Thank you for your review. We want to learn more about the issues you are experiencing, and we want to help. Please email your email address to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Hoses Only Last 2 Years Cleaner worked great for 2 years before the Hoses began falling apart while pulling the cleaner out of the pool by the hoses. Very disappointed that the materials selected are not more UV and/or Chemical resistant. A new set of 13 is $130. Had I known I would be spending $130 every 2 years for new hoses I would not have purchased this product.
Business response:
Hello A. Vos, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and nothing less than the perfect pool experience will do. We want to learn more about your pool set up, and we want to help. Please email your contact information to feedback@zodiac.com and a technical support representative will contact you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Our pool bottom has never been claeaner We replaced the pool cleaner we had with the Zodiac MX6 and ecstatic on how well it cleaned the pool. The bottom has no debris at all. It covers every area and even climbs the wall.
Disappointed Expected more after reading reviews. Does ok where it actually goes but goes aimlessly around pool and gets stuck often. I spend less time just vacuuming it myself then constantly watching this thing. Would not buy over again.
if your pool has steps, I would not recommend this item I feel there is a need for re-engineering due to the fact it hangs up on steps & in the corners of pool wall where steps meet, other wise a nice machine. If someone is not present to remove it from those areas, it just sits there grinding away.
Gets stuck often on freeform pool It works great but constantly gets stuck on the steps, corners and the skimmer. I had to add bricks to the areas it gets stuck to try and help.(see video)
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.