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Zodiac MX6 Suction Side Pool Cleaner
About this business
Lazier than a millennial with a degree in pencil sharpening! I give it 2 stars because the leaf canister was pretty decent... but the pool vac is ridiculous. It's like a millennial who wants to live in the Seattle penthouse but has no job and got a degree in women's studies! It's a pretty unit, had a great shape/design, but it doesn't move. I've adjusted the flow from low to high, can't get the thing to move faster than a blind, drunk garden slug. So disappointing. I actually spent Saturday - in my pool with the leaf caniste... read more
Business response:
Updated reply on 7/19/18: Hi Kelly, We still haven't heard from you. Although we know you had a frustrating experience, flow issues are easily resolved and our representatives would be happy to get this resolved for you. If you haven't returned the product, please do contact us. Thank you, Zodiac Pool Systems --- Original reply on 7/16/18: Dear Kelly, We are devastated to hear your story! The Zodiac MX6 was designed to simplify your pool maintenance routine and that was not your experience this weekend. Please allow us the o... read more
One Star never worked at all
Business response:
Hello Leisa, We're sorry to hear that your MX6 had issues and we'd like to help! Please email your contact information to feedback@zodiac.com, mention this review, and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Wheel traction Loved the vacuum at first but now the rubber on the wheels keeps slipping off traction, so we have to go out often to make sure it is working properly. We’ve barely had it for less than 2 months. I’ve contacted the seller to see what I can do for a fix, we’ll update review.
Business response:
Hello Erica, Thank you for your review. We're sorry to hear that you are experiencing issues with your MX6, and we'd like to help! Please reach out to our warranty support department at (800) 822-7933, and they will happy to assist you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Disappointed with the overall function of this cleaner Disappointed with the overall function of this cleaner. I have stood there watching this thing in action and have yet to see it climb any walls. I've adjusted the flow using my inline valves on the suction and return sides and have managed to get it moving at a reasonable pace, however, does not appear to have any impressive suction power despite any additional adjustments. The biggest gripe I have about this unit is that often times, the hose weighs down as the unit pro... read more
Business response:
Hi Mike, We're sorry you're having trouble with your Zodiac MX6. We'd like to help. Here are some suggestions: 1. Count the cleaner's wheel rotations to verify proper flow. Adjust the flow at the FlowKeeper™ valve to further optimize flow. For details, see the product manual: https://www.zodiacpoolsystems.com/~/media/zodiac/global/downloads/h/h0539800.pdf 2. Verify that the hose float is positioned approximately 9" from the cleaner. For additional support, please email us at feedback@zodiac.com or call (800) 822-7933. Thank ... read more
Looks likes a super cleaning machine. It just plain sucks! Had the old fashion Barracuda 2 pool cleaner 5yrs, Just had my pool refinished with a mini-pebble sheen and was told to go to a wheeled version pool cleaner for best performance. This model was the cheapest one in the pool store; although I don't consider $300+ cheap especially when you can pick up the Barracuda style for $100. I am so far unhappy with the performance. I basically have to clean the pool first before using this vac. Simple items, a leaf from a hibiscu... read more
Business response:
Hello Amazon Customer, Thank you for your feedback. We are sorry to hear that you're experiencing issues with your cleaner, and we'd like to help! Please reach out to our technical support department at (800) 822-7933, and they will assist with troubleshooting your MX6. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Don’t waste your $$. Robot gets stuck CONSTANTLY. I really wanted to like this robot....but after trying to use it for the past 3 days, there are so many reasons why I wish I had spent the extra money on a more intelligent device. We have a 16x32 Grecian inground pool. This robot gets stuck about every 5 minutes - it gets stuck by the stairs, it climbs out of the water when climbing the walls and sucks air into the filter and won’t spin and right itself (and yes, we’ve regulated the flow MANY times), it flips over on its sid... read more
Business response:
Hello Mother's Day Mom, We are very sorry to hear about your experience with the MX6, and we'd like to help. Product quality and customer satisfaction are top priorities to us at Zodiac, and nothing less than the perfect pool experience will do. For immediate assistance please call (800) 822-7933, or email your contact information to feedback@zodiac.com, and a technical support representative will contact you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
HORRIBLE EXPERIENCES WITH UNIT BGHT A MX6 BARRACUDA ON I/21/2018. HAD HORRIBLE EXPERIENCES WITH IT.WOULD CLOG ON ANYTHING AND REQUIRED FREQUENT CLEANING.COULDN'T GET IT TO STAY IN THE WALL PORT.WOULD COME OUT FREQUENTLY.DIDN'T SEEM TO WORK WELL IN THE SKIMMER PORT-VERY SLOW MOVING'. WOULD CLIMB ONE SECTION OF WALL REPEATEDLY.HAD TO BE SCRAPED OFF.GOT A REFUND ON 5/24/2018. STUCK WITH UNUSABLE $49.99 LEAF CATCHER. VENDOR WOULD NOT TAKE IT BACK EVEN THOUGH IT WAS JUST LIKE NEW.DON' BELIEVE THE REVIEWS!
Business response:
Hell R Warnas, Thank you for your feedback. We're sorry to that you have experienced issues with your MX6. Customer satisfaction and product quality are top priorities here at Zodiac. If you require our assistance for another Zodiac, Jandy, or Polaris product, please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Corroding Hoses After 1 Year of Use Works well, have had it for 1 year now. My complaint is the hoses tear very easily after 1 year of use. Almost like they corrode over time, just the slightest resistance and they tear right in half. The replacement cost for the hose is almost $20 a section. You get 10 sections with the original unit. To replace all 10 sections of hose would cost $200, that’s almost 2/3 the cost of a new unit.
If your pool is clean then this works great. Cruises around the bottom no problem If your pool is clean then this works great. Cruises around the bottom no problem. My grip is, I want to use a vacuum when my pool is DIRTY. If your pool is dirty this will pick up about 2 feet of muck and leaves and then get clogged. I used the leaf catcher and that thing gets clogged too. Don't bother.
Business response:
Hello Dave L (on the farm), Thank you for your feedback. We're sorry to hear that you're experiencing issues with your MX6 cleaner, and we'd like to help. Please reach out to your technical support department at (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.