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Zodiac MX6 Suction Side Pool Cleaner
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Didn't work for me..... I have a 12000 gal in ground pool with a vinyl liner. I read the instructions made all of the adjustments according to the instructions, yet it would just spin in circles.
Business response:
Hello Mrbillwej, Thank you for your review. If you currently own the Baracuda automatic suction cleaner we'd like to help with the spinning issue. Please email your contact information including your phone number to feedback@zodiac.com, and a customer service representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Gets stuck all the time I am constantly having to pull it free all the time. Gets stuck at the bottom of my built in steps. Once its stuck its done it will sit there all day until i pull the hose .
Business response:
Dear Michael, We're sorry you're having trouble with the MX6 cleaner getting stuck in your pool. Here are a few troubleshooting tips you can try to fix the issue. - Observe the cleaner for more than five minutes and ensure that each drive track is periodically reversing direction. - Ensure the swivel on top of the cleaner rotates freely. - Count wheel rotations to verify proper flow. Refer to the section "Check for Proper Flow" in the owner's manual. Adjust flow if necessary. - Confirm proper hose length for your pool. ... read more
not impressed I have used the Hyward Navigator for over 10 years, only changed the foots two times, I remodeled the pool and wanted something new... then I got stock with this thing, barracuda? it will stop moving with a two inch leaf, pffff shame
Business response:
Hello Leoivy, We are sorry to hear that you are experiencing issues with your Baracuda and we would like to ensure that you are utilizing the appropriate cleaner for your geographical area. Please email your contact information to feedback@zodiac.com and a customer service representative will be happy to contact you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Not Good at all..gets stuck every time.,, I have a variable speed pump with a salt water pool set up. I get oak tree leaves in my pool here and there, small leaves and it gets stuck and stops working every time. Backs up our pump and makes the pump work harder. We have to stop the system each time and free it up. Quite a expensive item that says it has no problem picking debris up and clearly it does. Not happy with this at all. I will be spending even more money now buying another cleaner with a bag this time. And I am not ... read more
Business response:
Hi Jean, We are very sorry to learn about your experience with this cleaner. We would like to connect you with one of our technical support specialists to see if there are any adjustments that can be made to improve the cleaner's performance. If you would be willing to be contacted, please email us at feedback@zodiac.com including your phone number and address. You may also call our support line directly at (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Doesn't last Had unit for about 1 year. Every section of hose is cracked in multiple places and useless which renders the entire unit useless. Very disapointed.
Business response:
Dear B. Walker, We apologize for your disappointing experience. Please allow us to assist you! Email us at feedback@zodiac.com including your contact information to receive help from one of our product support specialists. Highest Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
The suction is good but still stopped and got really slow and ended ... This little vacuum started out ok, but spent more time along the sides of the pool than in the middle or going across. It also got really really slow and it would stop and when we thought it was stuck there would be nothing there. The suction is good but still stopped and got really slow and ended up being a big disappointment and not worth the money spent. It would just stop rolling and moving even when there was nothing stuck in the suction at the bott... read more
Business response:
Dear Kalah, We're very sorry the MX6 is not meeting your pool cleaning needs. It's important to us to ensure our customers are satisfied with our products. We may be able to walk you through some adjustments to improve the cleaner's performance. Would you please provide us with your phone number and address at feedback@zodiac.com to allow us to assist you? You may also find the product FAQs and owner's manual resources helpful which are available here: https://www.zodiacpoolsystems.com/en/products/suction/mx6 Thank you v... read more
MX6, Nice looking. The Zodia MX6 starts out ok, but within minutes, it goes into a spin cycle. It turns and turns then starts climbing but soon returns to spinning. This happened after I had it past the return date. Otherwise I would have returned it. This product is quite expensive and it should have worked better. I do not recommend this product.
Business response:
Hello Oscar, We are sorry to hear that you're having issues with your MX6 cleaner and we'd like to try and help. Please email feedback@zodiac.com with your contact information and a representative will contact you. We look forward to hearing from you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Caution: Don't trust the HYPE I'm not one to leave bad reviews, but when something isn't what it stands up to be... it should be pointed out. I bought this contraption a few months ago. Before I had a Hayward in the pool. I bought this because of all the positive reviews and because people wrote that it did an amazing job and I also watched the videos of how it cleans. I can't say this machine cleans. It misses areas in my pool constantly. Why pay for something to vacuum automatically if it isn't going to do the pool correct... read more
Business response:
Hi JayBee, Thank you for your feedback! We're sorry the MX6 suction cleaner did not meet your expectations. The MX6 does clean in a random pattern, but over several hours should cover all areas of your pool. If there are significant areas that are missed, we can help guide you through some adjustments that will improve coverage. We'd love the opportunity to speak with you to find out if we can help resolve any performance issues you may be having. Would you please email us at feedback@zodiac.com providing us with your con... read more
Would reallly like to try this out Just received this Zodiac MX6 yesterday. There isn't a manual - found one online. Can't hook up to my new pool dedicated suction line. Apparently I need a Safety Vac Wall Fitting. Which the manual says is not included with the purchase. And it isn't included. Now I don't know which type of size of Safety Vac Wall Fitting to purchase. Does anyone have any idea where or what type of Safety Vac Wall Fitting I should purchase? Would reallly like to try this out, but am stumped. If I ever get it... read more
Business response:
Dear Susan, We'd love to help you figure this out. The MX6 cleaner can be installed at a dedicated suction line or at the pool skimmer. For more details about the skimmer installation, visit the MX6 product page and refer to the product manual here: https://www.zodiacpoolsystems.com/en/products/suction/mx6 We would also be happy to speak with you over the phone! Please feel free to send us your contact information at feedback@zodiac.com for assistance. Then we will have a representative reach out to you. All the Best, Zo... read more
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.