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Zodiac MX6 Suction Side Pool Cleaner
About this business
CONSTANTLY stuck I did not purchase this product on Amazon. However, after 3 years of dealing with this junk I felt it necessary to warn other potential buyers. I have a pebble-tec pool and variable speed pump, This vacuum CONSTANTLY gets stuck in the same corner, every single day. I have a long bench in the shallow end of my pool and this vacuum gets stuck at the bottom of this bench, turning its tracks but staying in place until i move it. when i move it, 10 minutes later its back in the same corner....stuck....again. I al... read more
Business response:
Hello Mike, Thank you for your feedback. Product quality and customer satisfaction are top priorities to us at Zodiac, and we'd like to help! Please email your contact information to feedback@zodiac.com and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
poor substitute for the MX8 I bought this product to replace an MX-8 which wore out after years of great performance. The MX-6 is essentially 1/2 of an MX-8 with regard to it's construction. The performance is poor at best, when it's working at all. It will move and clean for approx. 10 min, then get stuck on a blade of grass or something in the pool and stop working entirely. Seriously, a single leaf will cause this thing to stop working. It is useless as a pool cleaner. Yet to return it I'm out shipping and a restocking fe... read more
Business response:
Hello Barry, Customer satisfaction and product quality are top priorities for us here at Zodiac, and we'd like to help. If you welcome our assistance please email your contact information to feedback@zodiac.com. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Sub Par, if that! I really like how the way it looked and when it works it works well. I wish it was still in my time range to where I could return it. Unfortunately this cleaner needs a lot of attention and stops working easily. It's very temper-mental trying to get this cleaner to work. If you do not have a screen cage over the pool I would stay away from this pool cleaner. The smallest leaves and pebbles will stop this cleaner. This cleaner will not clean my steps as well, and gets stuck on my bar stools. It will start to... read more
Business response:
Dear Henry, We're sorry to hear that you've experienced ongoing frustrations with your MX6, and we'd like to help! Please email your contact information to feedback@zodiac.com and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Must fix constantly! Do you need a pool sweep that will need you to take it apart and fix it for every small bit of palm frond, every pine needle, and every piece of hair? Then this is the sweep for you! I have owned this piece of junk for a year now and hated it every day. It works with a spinning gear that sweeps all items that are 4 inches or longer (like a thin small strip of a palm frond or women’s hair) into it, twisting the hair (or whatever) around the gear and making it jam to a grinding halt. It must be taken apart... read more
Business response:
Hello A, Thank you for your insightful feedback. We value all insights, and we're sorry to hear that you have experienced ongoing issues with your MX6. We strive to deliver quality products and deliver the perfect pool experience to our customers. We would appreciate the opportunity to speak to you and assist you with troubleshooting your MX6. Please email your contact information to feedback@zodiac.com. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
just ok 3/4 price of MX8 1/2 the performance. Seriously this is 1/2 of the MX 8
Business response:
Hello Jim, We'd like to learn more about your pool set-up and the issues you're having with your MX6. Please reach out to our technical support department at (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Needs constant babysitting Worked ok for a couple weeks then started to stop whenever it got to pool wall. Tried various flow adjustments according to manual but thing just would not respond
Business response:
Hello Fred, Please reach out to our technical support team at (800) 822-7933 for assistance with the wall climbing issue you are experiencing. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Two Stars ran great for about 3 months, then quit working.
Business response:
Hello B61554, We're sorry to hear that you experienced issues with your MX6 and we'd like to help. Please reach out to our warranty support department at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Big waste of money Awful. Just awful. Big waste of money. I've had 3 different pool professionals try to get this to work, and even a brand new filtration system didn't help. In other words, it's not a pool or user issue. The hoses aren't airtight at the connectors so air is taken into your filter, the rotating fan on the bottom stirs up and spreads algae and tiny debris more that it sucks it up, the wheels get jammed or the inside gets clogged and stops moving from a piece of leaf or item like a pine needle; I could go on a... read more
Business response:
Hello Amazon Customer, We would like to learn more about you pool set-up, and we'd like to help troubleshoot your MX6. Customer satisfaction and product quality are top priorities here at Zodiac and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Company does not back product - stopped working after 2 months! I purchased this pool sweep and within 2 months it stopped working completely. I contacted the company to see about a replacement or refund and they told me "too bad" time to return has expired. I spent almost $300 for this product and to have it stop working so quickly is very disappointing. Don't waste your time or money on this product. I DO NOT recommend this to anyone.
Business response:
Hello Lisa, Thank you for your feedback. We are sorry to hear that you experienced issues with your MX6, and we'd like to help! Please reach out to our warranty department at (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.