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Zodiac MX6 Suction Side Pool Cleaner

3.7

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    3.73,728 reviews
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    Kelly's profile image
    Kelly 
    8 years ago

    Soooo disappointed! It took us 2 summers manually vacuuming before finally deciding to break down, spend the money and order the automatic vacuum. I read all the reviews, compared prices and decided on this model. We have a 16,000 gallon pool, fairly rectangular, with 2 steps at shallow end, and a bench seat at the 6 ft. deep end. When we first got the vacuum, the first couple weeks, it worked fairly well. However, now, I hook it up, put it in, and within 30 minutes it’s laying on its side in the corner of the deep end. EVER... read more

    Business response:

    Hello Kelly, Thank you for your review. Product quality and customer satisfaction are top priorities to us at Zodiac and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    kenneth l. morris's profile image
    kenneth l. morris 
    8 years ago

    Replace every 2 months Worked for about 2 months and the fan blade stopped spinning so the unit doesn't move any longer. Had it checked out and was told the fan blade needs replacement. Works out to about $150 a month then buy a new one, NOT 

    Business response:

    Hello Kenneth, We're sorry that your product did not meet your expectations. Please reach out to our warranty department at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    David A Naputi's profile image
    David A Naputi 
    8 years ago

    What a waste of investment I spent more time doing the vacuum of my pool. This product doesn't clean my pool. It spent more time climbing the walls and trying to climb out. My worries are that my pump will break down due to sucking air each time this product climb to the top of the pool's wall. What a waste of investment. 

    Business response:

    Hello David, Thank you for your feedback. We're sorry to hear that you have experienced issues with your MX6 and we'd like to help! Please email your contact information to feedback@zodiac.com and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    Pi Mackenzie's profile image
    Pi Mackenzie 
    8 years ago

    Great Machine, lousy reseller The machine works well but the vendor from where it comes is terrible, I ended up buying mine from the local store. 

    Jerkat1's profile image
    Jerkat1 
    8 years ago

    Upon initial use I was very disappointed. I couldn't get the Zodiac to it's proper ... I purchased this item to replace my my 4 year old Hayward Navigator. I was tired of expensive replacement parts and the constant clearing of debris from the unit. I have a figure '8' shaped pool at 20,000 gallons. Upon initial use I was very disappointed. I couldn't get the Zodiac to it's proper speed, I hooked it up according to the manufacturers specs and it just crept along at 10 wheel revolutions per minute (suppose to be 25 seconds). ... read more

    Kelly Momof4's profile image
    Kelly Momof4 
    8 years ago

    Lazier than a millennial with a degree in pencil sharpening! I give it 2 stars because the leaf canister was pretty decent... but the pool vac is ridiculous. It's like a millennial who wants to live in the Seattle penthouse but has no job and got a degree in women's studies! It's a pretty unit, had a great shape/design, but it doesn't move. I've adjusted the flow from low to high, can't get the thing to move faster than a blind, drunk garden slug. So disappointing. I actually spent Saturday - in my pool with the leaf caniste... read more

    Business response:

    Updated reply on 7/19/18: Hi Kelly, We still haven't heard from you. Although we know you had a frustrating experience, flow issues are easily resolved and our representatives would be happy to get this resolved for you. If you haven't returned the product, please do contact us. Thank you, Zodiac Pool Systems --- Original reply on 7/16/18: Dear Kelly, We are devastated to hear your story! The Zodiac MX6 was designed to simplify your pool maintenance routine and that was not your experience this weekend. Please allow us the o... read more

    leisa thompson's profile image
    leisa thompson 
    8 years ago

    One Star never worked at all 

    Business response:

    Hello Leisa, We're sorry to hear that your MX6 had issues and we'd like to help! Please email your contact information to feedback@zodiac.com, mention this review, and a technical support representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    erica benavidez's profile image
    erica benavidez 
    8 years ago

    Wheel traction Loved the vacuum at first but now the rubber on the wheels keeps slipping off traction, so we have to go out often to make sure it is working properly. We’ve barely had it for less than 2 months. I’ve contacted the seller to see what I can do for a fix, we’ll update review. 

    Business response:

    Hello Erica, Thank you for your review. We're sorry to hear that you are experiencing issues with your MX6, and we'd like to help! Please reach out to our warranty support department at (800) 822-7933, and they will happy to assist you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products 

    Mike's profile image
    Mike 
    8 years ago

    Disappointed with the overall function of this cleaner Disappointed with the overall function of this cleaner. I have stood there watching this thing in action and have yet to see it climb any walls. I've adjusted the flow using my inline valves on the suction and return sides and have managed to get it moving at a reasonable pace, however, does not appear to have any impressive suction power despite any additional adjustments. The biggest gripe I have about this unit is that often times, the hose weighs down as the unit pro... read more

    Business response:

    Hi Mike, We're sorry you're having trouble with your Zodiac MX6. We'd like to help. Here are some suggestions: 1. Count the cleaner's wheel rotations to verify proper flow. Adjust the flow at the FlowKeeper™ valve to further optimize flow. For details, see the product manual: https://www.zodiacpoolsystems.com/~/media/zodiac/global/downloads/h/h0539800.pdf 2. Verify that the hose float is positioned approximately 9" from the cleaner. For additional support, please email us at feedback@zodiac.com or call (800) 822-7933. Thank ... read more

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    How is Zodiac MX6 Suction Side Pool Cleaner rated?

    Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,728 reviews. 

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    Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open at 9:00 a.m.