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Zodiac MX6 Suction Side Pool Cleaner
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Item didn't work- Vendor should be thrown off Item didn't work- Vendor should be thrown off Amazon
This cleaner is practically impossible to adjust. It just ... This cleaner is practically impossible to adjust. It just sits there and does a wheelie once it gets going. When it's upright it noses into the stairs and just burns the rubber treads off. I have tries everything to get this thing to do its job, more pressure, less pressure, moved the included weight all around. Still doesn't work.
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We're sorry to hear you're having trouble adjusting the cleaner to perform properly in your pool. Please contact us at feedback@zodiac.com including your contact information and one of our representatives will reach out to you as soon as possible to assist. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Two Stars Doesn't work with 1/2 horsepower pool pump.
Business response:
Zodiac Pool Systems says: Hi Anthony, We're so sorry to hear you are having trouble with the performance of your cleaner due to the size of your pump. There may be some additional factors contributing to the cleaner's performance such as the Total Dynamic Head (TDH) of your system, whether the installation is set up to the skimmer or to the suction line. We'd like to see if there are some adjustments we could walk you through to improve the performance of your cleaner. Please contact us at feedback@zodiac.com including your... read more
Five Stars This thing sucks!
Business response:
Zodiac Pool Systems says: Hi there, Ah, we got it. That's funny! Sorry, we missed it. We'll remove our comment. Thanks, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
The directions are very poor and thus it was difficult to set up and ... The directions are very poor and thus it was difficult to set up and is not working as I think it should.
Business response:
Zodiac Pool Systems says: Dear Susan, We apologize for your poor installation experience. We'd like to help you make any necessary adjustments. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you to assist. You can also contact a local pool professional to make the adjustments on-site. For your reference, we have more thorough instructions available online at the Zodiac website here: http://www.zodiacpoolsystems.com/en/products/suction/mx6 Best Regards, Zodiac Pool Syst... read more
Biggest waste of money EVER!!!!!! This is the WORST piece of pool cleaning equipment I've ever acquired. If you have more than a small leaf the piece of junk stops. Unfortunately I packed up my old equipment in the box it came in and gave it to charity. I should have kept the old one and given this to charity!!!! It is cute but does not work worth a damn - save your money and vacuum yourself.
Business response:
Zodiac Pool Systems says: Dear Amazon Customer, We are very sorry to hear you're experiencing some issues with your MX6 cleaner. We'd like to see if we can improve your experience. Please contact us at feedback@zodiac.com including your contact information and one of our representatives will reach out to you to discuss this further. Sincerely, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Works great for the first year Works great for the first year. Then gets lazy and will work intermittently. Taken it a part several times to see if something is stuck, tried to silicone lube the bits and bobs, and to no avail, nothing seems wrong mechanically. My pool guy calls it his brother in law. "works when he feels like it". Move on, spend the extra dough, and get something real.
Business response:
Zodiac Pool Systems says: Dear Matt, We're sorry to hear you're experiencing issues with your MX6 cleaner. We'd love to speak with you to help identify the problem and provide a solution. Would you please contact us at feedback@zodiac.com including your contact information? Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
this one works fine. Don't expect anything more than an "okay" job FOR THE MONEY compared to other costly pool vacuums, this one works fine. Don't expect anything more than an "okay" job. That being said, if you keep your poos somewhat clean this vac will work just fine.
Business response:
Zodiac Pool Systems says: Dear rcarie, Thank you for your feedback. We are sorry to hear this product is performing just "okay" for you. We would be interested in learning more about your experience to see how we can improve. Would you be willing to provide us with more information? If so, please contact us at feedback@zodiac.com with your contact information. Thanks again, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
This product doesn't move a bit; it doesn't pick ... This product doesn't move a bit; it doesn't pick any debris either. I was doing some repair in the pool while i bought so i couldn't use it right away but when i used it 4 months after it was too late to return it, i guess. I t didn't work for me at all
Business response:
Zodiac Pool Systems says: Dear Yecid, We are sorry to hear you had a poor experience with the MX6 pool cleaner. Sometimes when pool repairs or renovations occur, there will be fine debris in the pool that can clog the filter and get clogged in the cleaner, preventing proper performance. This may have been the case with your cleaner, but we'd like to speak with you to gather more information. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you to discuss this further. Th... read more
Frequently asked questions about Zodiac MX6 Suction Side Pool Cleaner
How is Zodiac MX6 Suction Side Pool Cleaner rated?
Zodiac MX6 Suction Side Pool Cleaner has a 3.7 star rating with 3,657 reviews.
When is Zodiac MX6 Suction Side Pool Cleaner open?
Zodiac MX6 Suction Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.