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Zynex Medical
- Englewood, CO
About this business
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You never was in touch with me about price. I found out through insurance it was $79.00. I wish I was informed about price. That's wrong. I called and asked over and over for just a call before deadline to ship back. I'm on a limited income with total disabilities I can't function. I previously was a REGISTERED RADIOLOGIC TECHNOLOGIST A.A.S A..R.R.T. (R) I went from nice living to this. I have to watch every dime. This was a shock and no one called as I requested. T. Renee Ivy
Business response:
Hello Tina, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Be up front about the cost & patients out of pocket amount. Also that the equipment is used equiment. Actually I work for the provider that prescribed the machine. She prescribed it based off of the information that the rep that came presented to us.
Business response:
Hello Karen, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Absolutely horrible
Business response:
James, we received your review and see that you were unsatisfied with your experience with Zynex. We sincerely apologize and would like to speak with you further so that we can better understand and address your concerns. We apologize for any misunderstandings about the billing process and would be happy to assist in finding an appropriate resolution. Please contact us at 800-495-6670 or email us at patientsupport@zynex.com. Our hours of operation are Monday through Friday from 6a-6p MT.
Answering the phone and/or have a recorded message. Didn’t feel listened to when the man continued with sales pitch of another type of unit
Business response:
Hello Annette, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Make it work to help back painting
The company asked me to return the product saying I wasn’t covered, why send in the first place?
Business response:
Hello Inez, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
I have used the machine twice. Your sending things for it I don’t need. The prices you are billing for BATTERIES is outrageous. I want to return it but I think I have already paid The full price of the machine.
Business response:
Hello Carla, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
I was told that even if I had insurance I would still have to pay the $295 anyway. I was also told I’m conflicting terms that my insurance would pay for it and they would file the claim. When I asked for them to send me the information so I could file the claim, they said they would and never did. All In a tone which made it clear they would provide no assistance and only wanted the money. If this is how you all do business, I will take mine elsewhere.
Business response:
Hello Shannon, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Unhelpful unreliable rude
Business response:
Hello Claudia, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.5 star rating with 10,981 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.