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Zynex Medical

4.5
  • Englewood, CO

About this business

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.510,981 reviews
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Edward H.'s profile image
Edward H. 
4 years ago

Haven't received anything yet. Waiting on delivery. 

Business response:

Hello Edward, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

Connie K.'s profile image
Connie K. 
4 years ago

My new Tens unit arrived promptly. Using it for chronic back and sciatica. 

Business response:

Thank you so much for your positive feedback, Connie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Debrah P.'s profile image
Debrah P. 
4 years ago

Told me insurance would cover and then sent big bill. Stop sending supplies as I am sending everything back unused. 

Business response:

Hello Debrah, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

Harold S.'s profile image
Harold S. 
4 years ago

Don’t know yet.Have not received the product yet. 

Business response:

Hello Harold, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

Tamra K.'s profile image
Tamra K. 
4 years ago

Billing was broken down and explained to my satisfaction. 

Business response:

Thank you so much for your positive feedback, Tamra . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Debra L.'s profile image
Debra L. 
4 years ago

It took them 3 months to let me know Medicare would not cover it. I guess so they can get the $75 if I returned it. Didn’t really get a chance to use it because y daughter went into the hospital close to death and still in the hospital. 

Business response:

Hello Debra, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you. 

Paul F.'s profile image
Paul F. 
4 years ago

Tell the truth 

Business response:

Paul, we received your review and see that you were unsatisfied with your experience with Zynex. We sincerely apologize and would like to speak with you further so that we can better understand and address your concerns. We apologize for any misunderstandings about the billing process and would be happy to assist in finding an appropriate resolution. Please contact us at 800-495-6670 or email us at patientsupport@zynex.com. Our hours of operation are Monday through Friday from 6a-6p MT. 

Shawn G.'s profile image
Shawn G. 
4 years ago

Nobody from your company has contacted me. My physical therapist said I would receive a text or phone call. Still waiting. 

Business response:

Shawn, we received your review and see that you were unsatisfied with your experience with Zynex. We sincerely apologize and would like to speak with you further so that we can better understand and address your concerns. We apologize for any misunderstandings about the billing process and would be happy to assist in finding an appropriate resolution. Please contact us at 800-495-6670 or email us at patientsupport@zynex.com. Our hours of operation are Monday through Friday from 6a-6p MT. 

Carol C.'s profile image
Carol C. 
4 years ago

I never received anything from this company so I can’t answer your question 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.5 star rating with 10,981 reviews. 

When is Zynex Medical open?

Zynex Medical is open now. It will close at 5:00 p.m.