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Zynex Medical
- Englewood, CO
About this business
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
By following through on a weekly basis on all doctor and WC cases request!
Business response:
Hello John, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Pay back what you're not supposed to get paid and . Stop scamming people. Otherwise it'll be reporting to media as well.
Business response:
Hello Mary , we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MST. We look forward to helping you.
My TENS unit was not working with the battery. Your associate helped trouble shoot the problem and we fixed the problem.
Business response:
Thank you so much for your feedback Nancy ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
I called and found new use for my Tens unit with my Knee, I have torn Miscues, LCL and a stress fracture. They let me know that it would increase the blood flow and help with pain. One use resulted in relief.
Business response:
Debi , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Like I said before I received a bill from 2018 called my insurance carrier. She spoke with a representative was told you have up to 6 years to bill.. I never heard of such nonsense in my life. I was also told up front before I received the tens unit I would not be charged they took whatever insurance paid! Then I saw on bill where I wax being charged over 200 for the unit. I really feel like this company is trying to rip off the consumer. I would never recommend this company to anyone..
Information between insurance EOB and Zynex is not the same - zynex never contacted me back again
Business response:
Hello Jessica , we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. We look forward to helping you.
Very accommodating to the patient
Business response:
Thank you so much for your positive feedback, Crispin . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
I recieved a call telling me about of equipment that I was going to get. He explained how to use it and how it would be treated in relation to Insurance and I had any questions when I got to call him back.
Business response:
Bruce , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Cost was five times that quoted over the phone.
Business response:
Hello Steven , we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. We look forward to helping you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.5 star rating with 10,981 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.