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Zynex Medical
- Englewood, CO
About this business
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well these Tens units get dropped a lot. I dropped mine the first day and now you can’t even read the screen. I’ve had a tens unit before and why you put these screens on them? I have no clue? Because your constantly dropping them.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lisa. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 495-6670 and we'd be happy to help you out. Zynex Medical
Questions were asked. Financial payment explained. Order was taken. Shipping explained..
Business response:
Thank you so much for your positive feedback, Judith . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at customersupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
agent (Brittney) was unable to tell me if the nex wave was covered by my insurance. It felt more like a sales call than assistance with a medical matterl.
Removed auto ship of supples, on this phone call. But I had requested no auto shop when I initially ordered my machine and first set of supplies. Thank you for double checking that it was removed from my account.
I had a lot of problems with the adapter, I was send a new one just never worked.
Explain everything I needed to know and what their part is and they would have someone call back to make sure I’m alright
Would give them a smaller score if I could. I told everyone that I talked to I only wanted the device if it was 100% covered in network by my insurance . I didn't find out it was out of network until like 3 or 4 months after they sent me the device. I sent it back as soon as I found out with all the supplies and told them I'm not paying there rental fee. I don't and didn't agree to a monthly rental fee that no one told me about
Local rep came to doctors office for demo and explanation. Easy to get process started with customer service. Have not received it yet
I was sent things I didn’t ask for or order. I can buy 9volt batteries at the store I need you sending me overpriced ones. The whole thing is modern snake oil and I consider it a scam that prays on the elderly and peoples insurance company.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.5 star rating with 10,982 reviews.
When is Zynex Medical open?
Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.