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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,492 reviews
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Janice K.'s profile image
Janice K. 
on Birdeye

8 years ago

We love the customer care/service along with the abundant customizable features of 8x8! We can tailor the system to what is perfect for us. This is a new business for us and the first one at that. There was a lot to take on and the phone system was definitely a pressing issue for us to find. In our research we narrowed it down to 2 companies -- 8x8 and Ring Central. We were just so impressed at the customer service/care that we chose 8x8. Kevin went out of his way to help us figure out what would be best for our situation an... read more

Jimmy V.'s profile image
Jimmy V. 
on Birdeye

8 years ago

SIlotech Groups loves our service we have with 8x8 for alot of reasons. But one of the most influential reasons is that know matter where in the world we are at we can still connect, get our voice mails, and hold video conferences. Which is key to our productivity with a geographical displaced workforce. The level of customer service no matter how menial the issue is always superb. The customer representatives are always happy, courteous even if it is just a question on how to do something 

Tom C.'s profile image
Tom C. 
on Birdeye

8 years ago

We love the online interface and the speed of the entire operation! We also enjoy how forwarding calls is easier than most other systems! 

Andrew's profile image
Andrew 
on Birdeye

8 years ago

For slightly more than the cost of using basic Comcast voice we get a suite of professional services that comes with great support and reliability. It is great for a business that needs to look bigger than they might be! -Andrew Olive Coastal Insurance Group 

Christy G.'s profile image
Christy G. 
on Birdeye

8 years ago

We are loving our 8x8! Our office prides itself on operating like a home, so we don't have a receptionist and our clinicians answer their own calls. But we were having to call people back from our intake line days later. That doesn't work well! We were missing calls. With the 8x8 system that allows all clinicians to be rang at the same time, we can now answer most of our intake calls without them having to leave voicemails. This allows us to help them when they are focused and ready to set the appointment. Thank you, 8x8! 

Emily L.'s profile image
Emily L. 
on Birdeye

8 years ago

It is very convenient to communicate with coworkers in different offices. 

Donna S.'s profile image
Donna S. 
on Birdeye

8 years ago

We love that you can upload the app on your cell phone. It is so easy to use, dial, see if someone is on their phone, etc. We also like the functionality of your website, We can easily and quickly make personnel changes on your website. We have complete control to make most changes without any tech support. Great system, very intuitive and easy to use. 

Laurie G.'s profile image
Laurie G. 
on Birdeye

8 years ago

I needed to have a home based business phone that offers a 2-line phone that enables me to be able to answer, park, transfer and conference other callers. 8x8 provides this at an affordable cost as opposed to traditional phone services. I love the options of background music while callers are on hold and ability to create a contact directory. The sound and voice quality is much better and more professional than using a blackberry or cell phone. Forwarding my office phone provides a seamless experience for business calls as i... read more

Michelle B.'s profile image
Michelle B. 
on Birdeye

8 years ago

I love being able to listen to VM's through my email. Sometimes I have to work from home and away from my desk and phone. I am able to listen to the VM and return the call or send an email back to the caller right away. Another great thing about the 8x8 is that I am able to schedule and facilitate conference calls straight from the phone itself! 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,492 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.