8x8

Luis M. 

on Birdeye

8 years ago

The reliability of the service. Before choosing 8x8 we had a service that would drop calls almost daily. When working with their support teams they would always point the finger back at us. Saying that the problem was on our end and they could not do anything about it. The decision was made to drop that service provider and look for a new one. After several recommendations from colleagues, we decided to give 8x8 a try and a year and a half later we just couldn't be happier. As the sole IT support technician at my company hav... read more

Peter c. 

on Birdeye

8 years ago

Best business decision we ever made was to switch to 8x8. We add extensions as needed. Their app is fantastic allowing us to make calls our cell phone but it appears to be from our desk. Call routing is easy and when you call their help desk you get a real person whom can actually help. 

George G. 

on Birdeye

8 years ago

8X8 has been fabulous; not just for their phone service, but as compared to all companies today. Their personnel are well trained, speak English and all have helped me each and every time I had a question. I no longer experience this kind of service given today's low standards. The only other company I deal with that offers comparable 24 hour service is a company called HomeAway. Other than that ,service is a thing of the past. I just switched to Comcast due to the capability to bundle TV, Phone and Internet with the full ... read more

Luis M. 

on Birdeye

8 years ago

The reliability of the service. Before choosing 8x8 we had a service that would drop calls almost daily. When working with their support teams they would always point the finger back at us. Saying that the problem was on our end and they could not do anything about it. The decision was made to drop that service provider and look for a new one. After several recommendations from colleagues, we decided to give 8x8 a try and a year and a half later we just couldn't be happier. As the sole IT support technician at my company hav... read more

Marilyn P. 

on Birdeye

8 years ago

8x8 service is prompt and ease of use with online account makes is convenient to make changes/updates to one's account. Customer service reps are courteous and helpful when one needs to call and speak to them directly about an account. 

Eric S. 

on Birdeye

8 years ago

Our company loves the various options that are available like the ability to choose different types of out of office messages, the ability to transfer, conference and forward calls to other phone lines. It is so nice having this be internet based rather than having to depend on land lines. We are very happy with the product. 

Edna P. 

on Birdeye

8 years ago

Great for an office on the go I've been using the app for a while since deploying a new VoIP solution. Have been pleased with the app - great to hop on WiFi and be able to make an 'office call'. Can and will recommend. Options and Ease of Use The application and website controls makes the 8X8 system really great to use. I can do just about anything I can think of with this system. 6 stars plus. 

Anonymous 

on Birdeye

8 years ago

I haven't had any problems with the service provided by 8x8 at all. Low rate and good service 

Alicia B. 

on Birdeye

8 years ago

We are currently in transition and do not have an office "home." Working with the virtual office lets us conduct business from wherever we are without our sharing our personal numbers with the patients. The fact that it's incredibly easy to use and very handy has taken a little stress out of our transition.