4.9
7793 reviews75 reviews have no rating
Rohtash is awesome!
I just wish we can stop people from spamming my account and writing reviews about other companies.. overall I am pleased and appreciate your help and would like to learn more about expanding my online reviews..
Partner Support is the best support team in the entire universe of technical support and CGI is very thankful for all you do!
Nidhi is very professional, courteous, and knowledgable.
Thanks
Srijan was of great help! He solved all my problems very rapidly, and was kind and explained everything so well. Great support! Very happy customer
Go partner support!!!
Very fast response to my request. Thank you!
corrected everything in a timely manner, we appreciate that
Taylor is a rockstar! She reflects great knowledge about Birdeye, is professional, and incorporates Birdeye's commitment to their customers! On your "About Us" page you highlight a few key phrases like: "our success is tied to our customers’ success", "quality needs to be world-class", "tight-knit family that helps you succeed" I absolutely experienced these key traits in our implementation phase and I will continue to refer others to your services. With all of that being said, Taylor was the key player in my previous statement and my confidence in referring your services. I know this because if you had asked me two months ago I would have been on the fence about referring Birdeye. This is because our previous implementation manager was not invested in our account. As you say "Customers choose businesses based on shared experiences, not ads." My experience with Taylor and implementation was incredible, seamless, and at my speed. I have and will continue to refer other people to Birdeye. Thank you again, Taylor! Treehouse is your #1 fan!
DB was professional and very helpful. Thank you!
Himanshu and the developer(s) he worked with to resolve our feed in the exact same style and with the exact testimonials we had hand-chosen before we lost it, worked very well with our team and resolved the issue quickly and professionally. Thank you!
Divya is amazing and super helpful to my entire work organization
Partner support is amazing, thank you so much!
Sean is extremely helpful
I have been working with BirdEye since 2018 because of the integration with our Athena EMR. This is one of the few companies I work with everyday in healthcare that actually goes out of their way to help when we have questions or concerns. It is unusual in this day and age to get such great, personalized customer service. I have to send a big thank you to Srijan for always being available when we have requests. Whatever they are doing at BirdEye in the customer experience department keep it up!
Great person and tried to help me alot
Always a great experience. Thanks Div
Birdeye support is always willing to help and very timely with their responses. Thank you support!
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Birdeye support was very quick and resolved issue fast
Hossein was great in explaining the problem, steps that needed to be taken, and communicating through out until the problem was resolved. Thank you!
Rohtash was extremely helpful and very insightful! I learned a lot and he was able to fix any issues I had. 10/10 customer service!
Ajay Delu is always super helpful and timely