Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7483 reviews73 reviews have no rating
- n
I have been with bird for a short time, approx 1 month. So far I have received the information and guidance needed to help with collecting reviews. Time will tell how effective it will be. The only complaint I have is being in Canada and the system is seemingly built for the US. Not the companies issue with my location, just would be helpful if certain default could be changed. I would be giving 4.5 stars if I could as it is not perfect as of yet for me.
- g
I have been with Birdeye for several years. Great company. Hitesh was my onboarding tech. He is getting 5 extra stars from me!
- j
Fast Response Time Pros: Birdeye's customer service is by far some of the best I've ever experienced! They not only respond in a timely fashion, they are professional and get it done right, every time. Cons: Google Business Profiles occasionally become disconnected and need to be reconnected, when this happens, we may not be notified a negative review has been received
- s
Thanks guys. Y'all helped me out a bunch. I appreciate it.
- v
Very pleasant experience signing up and on boarding with Bird Eye. Our on boarding rep Hitesh Yadav was wonderful and made the whole experience very easy. He was very patient, explained everything in detail and trained our staff to use the system.
- d
Birdeye is a great and Pragya Awasthi was awesome with onboarding!
- l
Birdeye has been great. Been with them a year now and they have become and integral part of our social campaigns.
- g
Great experience. They did a great job with helping us get the service set up. Overall great experience
- m
- e
Great on boarding experience with Birdeye. They have made my customer reviews made simple great platform, across-the-board. Highly recommend. 👍👍👍
- a
Shraiya and Jake at Birdeye have been so helpful! I am new to marketing my business and to technology and they were so patient and kind with me while setting up the process. Working with them has already helped my business! Thank you Birdeye!
- j
Pragya Awasthi was patient and thorough in her presentation and follow up. I appreciated her efforts and attention!! She was very pleasant to talk to, informative and used her resources to get us an answer!
- c
- s
- p
The on-boarding crew worked with me and my web designer to incorporate all of the Birdeye widgets, etc. into my website and walked me through their app so I could quickly obtain feedback from my customers. I would recommend Birdeye to anyone.
- s
Hitesh was very helpful and explained everything thoroughly. I am excited to continue our relationship with Birdeye
- a
Just onboarded with Birdeye with Hitesh. Hitesh was super kind, helpful and patient. Excited to use the software that looks amazing!
- j
The team at Birdeye is amazing as well as the Birdeye platform. 5 stars for the developers as well. I’ve tried three different platforms to increase sales and reputation and just no good. I found that buying reviews are scam for your customers. A customer taking the time to leave a review is gold; and Birdeye awesomely help you with that process. The experience of leaving a review is satisfying and I’m returning the favor for the ones helping me with my business. Birdeye 👍🏼
- j
I love Bird Eye. They have great customer service. Shraiya has been our rep and contact and is incredible helpful. Highly recommend.
- j
Birdeye is awesome! I was useing Yext for my directory listing service and it was not working the way it was promised. Then I looked into Birdeye, they do the directory listing right with the added bonus of their review service with AI. It is truly a time saver allowing me to be more productive. The onboarding was as great as it gets with Ritesh and Swati. Ritesh and Swati went beyond what I expected and helped me get Instagram and Facebook connected to their service as I had been experiencing bugs with Instagram. I highly recommend Birdeye to any business who wants visibility in their markets, especially brick and mortar stores and services!
- s
Hitesh Yadav has been very helpful with getting onboarded on Birdeye.
- d
Birdeye , great customer service. Top notch!
- e
Hitesh was wonderful at explaining how everything works and getting my business set up with this platform. I highly recommend.
- e
Birdeye has been a very effective service for us and the support has been outstanding! I highly recommend! 😊👍
- v
Loved the onboarding experience and the platform. I am getting tons of reviews