Birdeye has been a great experience so far (2 weeks in). Swati did a fantastic job onboarding our business and making sure every feature was explained in detail and left no questions unanswered. We have already increased our number of weekly reviews significantly and love that their team takes the grunt work off our hands so we can focus on other aspects.
Asmita Sharma very patiently and in a clear manner, took me through the onboarding for understanding the potential of Birdeye and also how to drive it. She is a very good ambassador for the company. A very polite person. (The product's not bad either...)
I absolutely love and adore the Birdeye product/platform as well as every single person I have ever interacted with on their team! They provide an incredibly-robust solution for marketing and customer interactions/social media review maintenance, and their product is extremely user friendly with an accomplished team of employees at the ready to assist with anything that their own customers are in need of. Birdeye continues to consistently innovate and anticipate the needs of the industry and their customers, and any company that utilizes their product will be greatly blessed with increased exposure to their customers, as well as a deepened relationship with and profound insights pertaining to the consumers that contribute to their bottom line and profitability.
I have been dealing with Jitender and the Birdeye platform for a short while now and the entire process, service, technology and assistance, especially from Jitender has been amazing. The technology is so relevant to the market and will help with all business needs. Thank you Jitender.
Extremely pleased choosing to spend a lot of money every month. With doubling our google reviews in less then one more and fixing all of our listings, it was well worth the money investment. Sanchii was extremely helpful with implentation!