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The team at Birdeye is amazing as well as the Birdeye platform. 5 stars for the developers as well. I’ve tried three different platforms to increase sales and reputation and just no good. I found that buying reviews are scam for your customers. A customer taking the time to leave a review is gold; and Birdeye awesomely help you with that process. The experience of leaving a review is satisfying and I’m returning the favor for the ones helping me with my business. Birdeye 👍🏼
I love Bird Eye. They have great customer service. Shraiya has been our rep and contact and is incredible helpful. Highly recommend.
Birdeye is awesome! I was useing Yext for my directory listing service and it was not working the way it was promised. Then I looked into Birdeye, they do the directory listing right with the added bonus of their review service with AI. It is truly a time saver allowing me to be more productive. The onboarding was as great as it gets with Ritesh and Swati. Ritesh and Swati went beyond what I expected and helped me get Instagram and Facebook connected to their service as I had been experiencing bugs with Instagram. I highly recommend Birdeye to any business who wants visibility in their markets, especially brick and mortar stores and services!
Hitesh Yadav has been very helpful with getting onboarded on Birdeye.
Birdeye , great customer service. Top notch!
Hitesh was wonderful at explaining how everything works and getting my business set up with this platform. I highly recommend.
Birdeye has been a very effective service for us and the support has been outstanding! I highly recommend! 😊👍
Loved the onboarding experience and the platform. I am getting tons of reviews
Mahak Gudwani was great with our onboarding and training! A true professional and very thorough and accommodating. Excited to see how the the product helps us. Thank you Mahak! Dr. A
Sohyoung at "the BEAR" Restaurant in Federal is the best Waitress I probably have ever had = So Polite, Courteous, engaging- Not to mention Prety... Neal
very helpfull and supportive. easy to work with. and fantastic help team
Hitesh was a very helpful and made understanding the services very easy. I appreciate how thorough he was during our implementation process.
I have to say, in general, I don't believe or have hope in those marketing sites out there. However, I somehow got to work with Birdeye, and since the first time I worked with Mahak, every time I have a meeting with her, I am more impressed and have more hope of doing better and gaining more profit. She is polite, professional, and extremely knowledgeable. She even goes out of her way to help if you are struggling with the technology and they follow up with the outcome. Thank you, Birdeye.
Shraiya was excellent and very patient. She not only made sure that our company understood everything that we were doing and how to make the platform work, but also walked through the some "not so easy" platform issues and helped us with solutions. We are looking forward to seeing how Birdseye helps us.
Birdeye went above and beyond. They set an expectation , but gave my business more then what I was expecting!
In the first two weeks, Birdeye has shown themselves to be superior to Swell. Hitesh is very helpful in setup!
Alka and the entire team at BirdEye are so professional, pleasant to work with! Great product and team
I've had a fantastic experience with Birdeye and their staff! Alka Jha was incredibly helpful, on top of things and a joy to work with! Birdeye has helped implement campaigns and processes to optimize our online presence and generate leads, as well as assist in updating our website. 10/10 recommend!
Fast Response Time PROS Birdeye's customer service is by far some of the best I've ever experienced! They not only respond in a timely fashion, they are professional and get it done right, every time. CONS Google Business Profiles occasionally become disconnected and need to be reconnected, when this happens, we may not be notified a negative review has been received
Frank provided excellent customer service. He was very knowledgeable and efficient. I would highly recommend him.
We are happy with the customer service, especially our technical support representative was very helpful.
The Birdeye website is extremely user friendly and easy to learn. Our implementation process was flawless-- Shraiya Bansal took great care of us, and helped us to optimize the resources Birdeye offers. She is efficient, knowledgeable, and a top notch trainer. In just a couple of weeks we've already seen an increase in positive Google reviews, and are excited about our plans to use your survey tools. I'm a fan!
Helped us get quick, measurable results and walked us through the easy onboarding process.
Birdeye has been great with all the features and services and especially my representative Shraiya Bansal made it even better! I highly recommend birdeye!