4.9
7813 reviews75 reviews have no rating
I am very pleased with the results that Birdseye has produced for my business. The team has been helpful at every step. Thank you to my fabulous customer care rep..who I now would even call a friend.
As a full service agency w/ a long list of clients, BirdEye has shown itself to be an effective product on a number of levels for reputation management. And the people behind the product have been equally as impressive! Thanks so much for everything Sarah, Ruchika, and Naveen!
BirdEye's platform makes it so easy for us to get reviews from our customers while they are thinking about us. Our technicians carry iPads when they are out on the job, and are able to ask for the review right then and there. It works out great. Strongly recommend for small businesses where your staff goes to your client
How refreshing is it to actually work with someone who cares! Babette was a joy to work with and smart as a tack! I've never been happier with the quality of work and return on investment as I have been with BirdEye! If you have any hesitation about working with them -- just do it! you can thank me later.
Thank You. BirdEye has helped our company grow. They provide such a simple way to get reviews from our clients while they are still fully engaged. We always knew our clients loved us, now the world is starting to know as well. Thanks to the entire team, especially the customer care team who are always very helpful.
Excellent service!!! This was my first experience using online reputation management and the team at Birdeye were quick, responsive and I achieved the results I was looking for. They were able to add four "spaces" on the first page of my google search and fill the web with real authentic content. They also made my testimonials page shine on my website with their micropage replacing my old and boring testimonials page with a live review page. Very happy with their results!!
The BirdEye customer service is outstanding. I have spoken with a couple of their reps including Babette who was patient, extremely helpful and she gave me new insights into some areas of the BirdEye platform that I wasn’t even aware of. She spent the time needed to answer all of my questions fully without rushing me. I appreciate that kind of attention. I highly recommend the BirdEye platform, and their customer service to help me get the most out of it is a big reason why I rate it at five stars.
Birdeye has really allowed us to help our customers in a powerful way. Highly recommended!!
We have had an exceptional experience working with BirdEye. The team is very knowledgeable about software and how to help us implement the product in a way that works best for our practice. Both the staff and the patients find the product simple to use. This company is First Class all the way!
BirdEye rocks. From the customer support to the top management, they have a great team. The software is so simple, anyone can use it, and they are continuing to add new features. I can't imagine using any other service!
This product really helped us get reviews from our patients. We had struggled, but they make it very simple. We especially like the great service we receive The customer care team is very responsive and patient. Would recommend to small businesses that want to grow.
Birdeye does a very good job of tracking and monitoring online reviews across multiple sites and platforms. They are constantly changing their technologies to meet the needs of the ever changing internet world. Customer service is also very good. Over the years they have always responded to quickly to any inquiries that I have made. Their goal is to make their customer's more successful. I highly recommend them to any business considering their services. Thanks Birdeye.
WOW What a great experience! I just got off the phone with Babette (so sorry I did not get her last name.) Let's call her Babette from Birdeye. She was fabulous, relate-able and caring. See I thought I was doing it all wrong. And with her coaching I found out that I was doing most things right - whew - what a relief! Then she game out some fun pointers, sent a video to train my staff, and gave me the Google email to begin the consolidation of my 3-4 G+ pages. Great to have associates who make all things digital fun! THANK YOU BABETTE!
Working with Rosalind was such a pleasure! All the staff have been great! I readily recommend BiedEye to other dentists and anyone wanting to improve their online feedback!
Kelly Brown is phenomenal. She is patient, kind and very knowledgeable. She explains things thoroughly. I like talking with her because she always clarifies my questions !!! Thank you Kelly Brown for being "tops in your field". You are a pleasure to work with !
BirdEye is a great company. Their platform is so easy to use. Using their latest advancements, we are getting Google reviews on a regular basis. Kudos to the development team, you continually come up with new features, that make it even easier to use. And equal acknowledgement to the support team who answer all of my questions with out making me feel like I should have known already.
Bird Eye is a great review system
Have good support from them. My spa make good client walkin from reviews online. We got so many reviews with less effort.
BirdEye has added more new patient revenue to my practice in one month than all other businesses combined. I should have found BirdEye years ago. Sometimes you don't know , what you don't know. BirdEye will make any business GROW.. Thank you-- BirdEye!
BirdEye has changed my work day; I don't know what I would do without them as part of our team! Ronni has been supportive, informative and a pleasure to work with, she is only an email away when I need help and is always quick to respond. Using BirdEye has alleviated the stress of trying to manage our online reputation by ourselves, plus we have increased our Google reviews with their support. I was very hesitant when we first started with them but they have gone above and beyond with every aspect of their services. The team at BirdEye knows what they are doing and you can't go wrong with having them on your team. Thank you Ronnie for all you have done for our practice. Lisa Neff Belmar Park Dental Care, PC
BirdEye is a great partner for SMB review marketing and reputation management. I love how it helps businesses generate positive reviews while making sure your brand is protected online. The instant alert system and powerful live review feed make growing an online reputation simple. Plus, with BirdEye's insightful reporting you can see growth in reviews, ratings, traffic and ROI all in one place.
Great customer service! Easy set up and they handle all the hard stuff. The app for our techs is easy to use and now it's just up to us to get our customers info entered.
We used BirdEye's reputation management services for all of our individual offices and individual attorneys. Ami Espinal, the director of sales, has been especially helpful. All of our locations were set up and optimized immediately. Whenever I had questions regarding how to do something or how I should optimize a location, Ami was there with the answers or she was connecting me with someone who could get them for me. Another plus is how easy it is to get in contact with an actual human being and how quickly they respond. BirdEye is an incredibly helpful solution to our business's problem of getting reviews from clients. Their review request system makes it easy to get reviews and follow up. As a result, our number of reviews exponentially increased since we starting using BirdEye. The other thing I love about their service is their easy to use interface. I learned the entire interface in less than 10 minutes. Keep up the good work BirdEye. We look forward to working with you in the future.
BirdEye has helped us grow our business by generating TONS of new reviews and responding immediately to the rare ones that need attention. By linking these to our website and posting them online, we have boosted our presence and became more trustworthy to new customers.