Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.8
3764 reviews
3382
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10
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John Manfredon Google
Have been using Birdeye since 2015 and its the best review software, highly recommend every business owner check it out, well worth the money and their technical support deserves 10 stars!
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Ravi Bhindion Google
Its a good company to drive your rating up. They give you great tools.
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Mark Anzickon Google
So far it's been a fantastic experience with Brennan and Sahil and we are looking forward to working with them for the long run.
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B Jon Google
I just started using BirdEye and it is too early to assess the ROI. Based on my experience with Birdeye's onboarding and software setup, they set us up for success from the getgo. Thank you, Sahil for your time, flexibility, help, and support.
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Maeva C.on Capterra
Easy listing management
Pros: It makes it fast and easy to update my listing information. Their account management team is extremely responsive and helpful.
Cons: I wish BirdEye didn't rely on another third party, and had the ability to work with Yelp so I don't have to update Yelp manually
Overall: As someone who manages hundreds of listings, BirdEye helps me make sure all my listings are up to date. My team likes the ability to easily reply to reviews, and see all of our reviews in one place.
Pros: It makes it fast and easy to update my listing information. Their account management team is extremely responsive and helpful.
Cons: I wish BirdEye didn't rely on another third party, and had the ability to work with Yelp so I don't have to update Yelp manually
Overall: As someone who manages hundreds of listings, BirdEye helps me make sure all my listings are up to date. My team likes the ability to easily reply to reviews, and see all of our reviews in one place.
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Justin Dugason Google
Great company! Easy to use software. We’re excited to be working with them
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Catherine Carrieron Google
They are always very prompt with their response to any questions I have.
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Thom Cooperon Google
I appreciate BirdEye's on-line support. They answer quickly and accurately when I have a support question!
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Robert Sorensenon Google
As sales and marketing manager with ServiceMaster Superior Cleaning & Restoration, I recognize the value and importance of customer reviews. Most importantly it is getting the review survey in our customers hands quickly and preferably immediately after our restoration service is completed. At that time our project manager has the customer sign Authorization to Pay and asks if he or she wouldn't mind taking a short customer survey. From their mobile phone the project manager sends the review request to both the customers email and cell or mobile number. We have seen great success with Birdeye's system capturing a significantly greater number of 5 star reviews! Bravo Birdeye...you are a solid business partner!
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Matthew Frederickson Google
My experience with BirdEye has been terrific. The communications with Rahul have been perfect. Very friendly, very helpful. I'm very excited about this product.
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Kerri Kon Google
I have been extremely happy with our service on BirdEye. Everyone that I have worked with in the customer service department always has a positive attitude and their follow-up on answering questions is very impressive.
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Jonathan Madisonon Our Website
Thank you to Amanda M. for the amazing service you provided today! With all that's going on in the world today regarding Covid 19, Amanda put my mind at ease. I appreciate the professionalism and knowledge you've provided me regarding my account!
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Doug Smithon Google
Great experience with company rep understood my issue and was very helpful in getting me a resolution.
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Jim Robesonon Google
Birdeye has exceeded my expectations in helping me gain social media exposure!
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Lead Supply Companyon Google
Wow! The best tool for reputation management. Google and BirdEye partnership make this a winning platform. Auto pilot for your reviews!!
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