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73 reviews have no rating
Review negatives and feedback and try to improve the image of the company Pros: -A good way to mange your reviews. -Good ways to contac your customers and find what bothers them, -Imrpove your customer experience by finding out what they think about you. Cons: Just that you hace to share the credentials instead of granting and removing it with an admin account.
Anjali was AMAZING! She was so very attentive, detailed, patient, and informative throughout our setup and onboarding process! I will do nothing but recommend this company, and her specifically, to assist in the many different aspects they offer! Please do NOT pass Birdeye up, if success in your business is what you crave! Wonderful Job, Anjali! :) ----- UPDATE!: I recently worked with Ritesh and Rishi on a user issue that I was experiencing within my Birdeye dashboard. They were extremely helpful and professional and worked everything out FAST! This allowed me to get back to what matters most....my business and giving all of my attention where it belongs. :)
Great services for businesses. Sanji is amazing a very knowledgeable with the Birdeye system. I’m confident that this marketing tool will help my business.
Thanks S. Tomer for being so helpful with our onboarding process.
Birdeye and specifically Sunidhi is a pleasure to work with. They have a very thorough training process and have been very helpful through it. I highly recommend them.
I signed up with Birdeye around a month ago and I’ve already gotten 17 reviews and the people are great. My on boarding specialist Debrosi was fantastic.
Since connecting with Birdeye, the customer service has been very responsive. We did have a couple hiccups connecting our Facebook page to the platform but they ultimately figured it out and everything is running as it should. We’ve already got a few reviews by using the system so we’re happy so far. Deepti, our on boarding rep, has been very nice, super responsive, and knowledgeable. She’s been a big help.
Birdeye is a great site that helps with reviews for your company. I could not have done it without the help of Sunidhi Sharma-- she is wonderful!
Absolutely love working with Dee at Birdeye! She is very knowledgeable, kind and great to work with. I highly recommend Birdeye!
I posted a review about Galene Water Treatment Services a few months ago out of frustration with the quality of water to my home after their system was installed. I was still getting a water odor and felt I had wasted my money since issue had not been resolved. The sales rep, the service techs and the general manager were all very hands on and responded timely to my phones. After a few trips to my home, it was determined that odor was result of the water heater. Since servicing water heater, I have not had any issues with odor. I own Galene Water Treatment Services an apology for my previous review since my water issues are resolved and I appreciate their efforts in helping resolve the odor issue to my well water. Please ignore my previous review. Thank you and praises are now in order.
I recently had the pleasure of using Birdseye services, and I must say, I am thoroughly impressed. From the very beginning, their team was prompt, professional, and incredibly knowledgeable. They went above and beyond to meet our needs and exceeded our expectations. What truly sets Birdseye apart is their attention to detail and commitment to quality. The work they performed was not only top-notch but also completed efficiently and within the specified timeframe. Communication with their team was seamless, and they were always ready to address any questions or concerns we had. Additionally, Birdseye's customer-centric approach and dedication to ensuring our satisfaction was evident throughout the entire process. I can confidently say that Birdseye is a company that takes pride in what they do, and it shows in the results they deliver. I would highly recommend Birdseye to anyone seeking exceptional service, expertise, and reliability with their service.
I had the absolute pleasure of going through my onboarding process at Birdeye, guided by the incredible Onboarding Specialist, Himani Kashyap. Her expertise and approach truly set the stage for a remarkable journey into this organization. Here's why Himani deserves a standing ovation for her exceptional work: User-Friendly Onboarding Experience: Himani has an incredible knack for making complex processes feel incredibly user-friendly. She took me through each step of the onboarding process with utmost clarity and patience. Her attention to detail ensured that I never felt overwhelmed, and the entire experience was seamlessly easy to follow. Informativeness that Leaves No Stone Unturned: I was blown away by how well Himani made sure that I had all the information I needed. Her thoroughness ensured that I was well-prepared and confident as we are new to Birdeye. Exciting Introduction to Company Culture: What truly stood out was how Himani made the onboarding experience feel exciting and engaging. Patient Guidance that Builds Confidence: Himani's patience is unmatched. She never rushed through anything and was always ready to address my concerns and questions. Her warm and approachable demeanor made me feel comfortable to seek her guidance whenever I needed it. This kind of support is invaluable during the onboarding process. Motivating for Business Growth: She highlighted how my contributions would directly impact the company's success. Himani Kashyap's role as an Onboarding Specialist goes beyond the typical expectations. She doesn't just help new customers, but she empowers them to thrive. Her exceptional skills in making the onboarding process user-friendly, informative, exciting, and motivating are an asset to Birdeye. I have no doubt that her contributions will continue to help the business grow. Thank you, Himani, for an outstanding onboarding experience.
Logicile d'enquête Pros: Ce logiciel a une fonctionalité parfaite, facile a utilisé . Tres bon pour les enquête . Cons: Aucun probleme retrouve a mon niveau . Un peu cher pour les petite entreprise.
Birdeye is awesome! I was useing Yext for my directory listing service and it was not working the way it was promised. Then I looked into Birdeye, they do the directory listing right with the added bonus of their review service with AI. It is truly a time saver allowing me to be more productive. The onboarding was as great as it gets with Ritesh and Swati. Ritesh and Swati went beyond what I expected and helped me get Instagram and Facebook connected to their service as I had been experiencing bugs with Instagram. I highly recommend Birdeye to any business who wants visibility in their markets, especially brick and mortar stores and services!
My onboarding experience with Itishri was excellent. She was very polite, easy to understand, and was able to answer and explain all of my questions. I give her 5 stars!
The onboarding process was great. Anjali helped us out a lot explaining all the steps and features. Thank you!
I was in a misdemeanor case and you guys were able to handle it so well. Attorney Alexandra and Ashley were able to help me from start to finish. Thank you.
I genuinely think she is a very well organized attorney. I have absolutely nothing bad to say about The Attorney Alexandra and the service she provided. She would always give me a very well explained update even when not requested. I would definitely come again to her for help.
Jones Law Firm, LLC is the firm to chose for someone in need . Jones Law Firm helped me win my case . Alexandra Jones is a great attorney. Ashley M. was super helpful answered all my questions in a compassionate, respectful and knowledgeable way. Thank you
Stellar customer service.
I would like to recommend Jones Law Firm, LLC to someone in need of a civil court representative. Jones Law Firm helped me settle with my court case in a timely manner. Alexandra Jones is a skilled attorney. Sara M. was compassionate, respectful and knowledgeable.
Michael, Himani, and Rishi are the best! Thank you all so very much for making the onboarding process easy and simple. They have made our experience easy from start to finish!! :)
Ritesh did an AMAZING job during the Birdeye Onboarding process. He explained everything very well and was easy to work with. Thank you!
great company for my small business to do business with, Birdeye's team is excellent!!