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4.9

7933 reviews
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Avinash and Ashwani were very helpful

Sean A.
Thu, Oct 21, 2021 05:00 PMvia Birdeye

Karen Choi
Wed, Oct 20, 2021 05:11 PMvia Google

The representative was very responsive and helpful. It issues with integration have been a bit more difficult than we would like.

Nina S.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Himanshu was amazing! He answered all of my questions, solved the problem and was and helpful throughout our session. He also followed up after I was unable to accomplish what I needed to do. I didn't have to call back again!That is above and beyond good customer service! He is a true asset to Birdeye!

Karen S.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Great help and took the time to go through our current surveys to find the problem.

Spencer H.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

The Birdeye Rep was EXTREMELY helpful! Very much appreciate the excellent customer service!

Maria S.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Very professional and fast with their work.

Bennett C.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Very professional and responsive !!

Wade M.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

THANK YOU!

Alex Test O.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Goooooo Birdeye

Alex Test O.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Thank you Divya!

Alex Test O.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Thank you Partner Support Team!

Alex Test O.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Hossein was very kind and helpful as he navigated our system to make things work in unison.

Aaron H.
Wed, Oct 20, 2021 05:00 PMvia Birdeye

Birdeye provides excellent customer support every time.

Brad B.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

Great work. Thank you!

Thomas Ferraro J.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

Keep up the great work. Thank you!

Thomas Ferraro J.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

He was so helpful and went above and beyond to help me with all my questions. Thank You

Tracy S.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

The representative was pleasant, quick, and helpful! Thank you for your efficient help.

Haley P.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

The representative was very helpful and knowledgeable about the issue and offered support to help fix the problem, even sharing my screen at one point to help me understand the problem. He showed great follow up skills and patience with me! Thank you!

Karen A.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

She handled it well! Thank you

Todd O.
Tue, Oct 19, 2021 05:00 PMvia Birdeye

Patti Nordstrom
Tue, Oct 19, 2021 12:23 PMvia Google

Been using Birdeye for years at HomeMembership and they are a great company to work with. They have been a wonderful solution for our customer review needs and they are very quick with their responses to any support needs we have had. Highly recommend!

Aliece Newton
Tue, Oct 19, 2021 11:07 AMvia Google

Prajval is awesome!!!!!!!!

Account M.
Mon, Oct 18, 2021 05:00 PMvia Birdeye

the gentlemen I talked to clearly understood my problem. He gave me an answer that made sense to me. He also gave me a solution. Very happy with the customer service I received.

Jim D.
Mon, Oct 18, 2021 05:00 PMvia Birdeye

My concern was addressed very quickly and was resolved within hours of me contacting support. Thank You!

Aliece N.
Mon, Oct 18, 2021 05:00 PMvia Birdeye