4.9
7770 reviews75 reviews have no rating
Very helpful and kind.
The Birdeye rep was EXTREMELY helpful and resolved my issue on same call
Avinosh was knowledgable and stayed on the line with me until I could see my question was fully answered.
Your support team has always been expedient and helpful, thank you for your assistance!
Quick and courteous resolution of my issue.
Ajay was able to fix my issue quickly and is always so nice to speak to when I have a problem. Kim is also a great CSR!
The team is great all of them John Sauhrab and Avinash too, they really know how to explain things in the simplest of ways, and I am excited to be working closely with these individuals.
Gulshan is always fantastic and professional! He is quick and efficient and makes it a overall seamless experience for our client. He is awesome!
The Birdeye representative helped me locate the information I needed on under my Account information. This will always be available to me, so I now know where to look if I require the information once again. This help is much appreciated!
Ajay was a great help.
He is very care what I need .try to fix my problem.
Timely efficient kind. However he did sign me up for a conference today at 1 eastern for a chat about web chat and no one called.
ANOTHER SUCCESSFUL INTEGRATION - Thank you Divya!
Aman was very helpful
Hands down easiest and most supportive onboarding experience ever. I have been working with Ankit for the past several weeks as he helped introduce me to the platform and ensure that all my features were working correctly. Ankit surpassed my expectations by not only showing me the available capabilities of the platform but also by ensuring that I actually knew how to use the features myself and booking multiple calls with me to discuss strategy and answer additional questions that came up during the week. I am very excited about working with Birdeye because of Ankits great customer service and care in addressing any and all of my questions or concerns. Thanks!
Excellent Customer Service Team, led by the Best in the Business Ujjwal Singh.
Thanks to the Chat feature!
lets gooooo
Thanks for the timely resolution of the issue!
Super efficient and appreciate the solutions offered!
Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go! Go Birdeye, Go Birdeye, Go!
Thank you!!
Rohtash was great, but it took way too long to get a resolution on this. The problem was first noticed July 20th and there was not a resolution until September 8th.
Nate has been amazing and very patient. Weekly meetings to keep us focused on our timeline has been critical for our Team.
Excellent customer service Team led by the Best in the Business Ujjwal Singh.