4.9
7813 reviews75 reviews have no rating
Prompt, knowledgable, courteous service
he was great!
There was a technical issue while connecting the social media accounts and the team was amazing! The issue was resolved quickly, professionally and everyone I spoke with so far has been so nice. So far Im off to a great start!
I love how easy it is to communicate with my clients and how efficient it is to get reveiws.
The support meeting was 5 minutes long because Sumeet was able to address and fix my issue immediately. Great experience
the team wa very effective
Excellent! I cannot believe how quickly my request was taken care of!! Thank you!!
Srijan was extremely helpful and knowledgeable. He took his time to go over the issue which had called twice within last week but not resolved satisfactorily. He changed and fine tuned some settings for the time being so that we would have the possibility of getting more reviews. He also connected remotely and helped to establish Instagram and Facebook integrations successfully. I am glad he answered my call because I am very confident the issue is resolved.
Support was great and fast. Tkx
Very helpful today! Wish I would have known years ago that "delete" does not really delete a campaign, it needs to be blocked instead. I have been doing it wrong for a long time.
Quick and accurate solution!
I am working as an Admin Assistant for a Real Estate Licensee and I must say that Birdeye help me make my marketing tasks tremendously. I'm able to save time and effort and do other things for my Boss. Even the onboarding went smoothly. Great customer support and easy to use. It can also blend on your needs.
Very nice tech and knowledge.
Fast response time, my issue was fixed and the rep stayed on the line until I could confirm things were working properly.
Very helpful and kind.
The Birdeye rep was EXTREMELY helpful and resolved my issue on same call
Avinosh was knowledgable and stayed on the line with me until I could see my question was fully answered.
Really appreciate the prompt response.
Your support team has always been expedient and helpful, thank you for your assistance!
Quick and courteous resolution of my issue.
Srijan and all the BirdEye team have provided above and beyond support that I could only dream from Podium. It’s a night and day difference. I couldn’t be happier with the personalized support I have received!
Ajay was able to fix my issue quickly and is always so nice to speak to when I have a problem. Kim is also a great CSR!
Timely efficient kind. However he did sign me up for a conference today at 1 eastern for a chat about web chat and no one called.