4.9
7770 reviews75 reviews have no rating
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I contacted the support team about a question I had and I received a quick and detailed answer. They contacted me, as they said they would, as soon as they had more information I needed. Really appreciate the time and hard work!
Srijan was on it. Great communication and very helpful.
Thank you for your help! I appreciate it!
Rep has been very responsive throughout my case and was able to jump on a meeting right away to help me resolve an issue.
Great rep, problem solved!
Efficient service
He was very patient explaining everything and helping me to navigate to cross check the issues. Very kind, knowledgeable professional
I <3 Birdeye
I'm very happy with the service and hospitality. Thank you
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Roshini addressed my concerns in a very effective manner.
Great customer service! Quick and responsive about everything that is needed. What an amazing upgrade compared to Podium!
Excellent customer services and great tool. It puts all the reviews in one place
Support team always very good help. Pay them well!
Himanshu was awesome! Not only was he quick to respond, but he identified the issue and took it a step further to assist in uploading the missing contacts in question. He could have easily told me to upload them, but he offered to take care of it for us. That is the kind of customer experience we look for. Nice job!
My representative went above and beyond to solve the problem of Birdeye substituting the text number we had with the trial account to the text number assigned to us after becoming a customer. She was outstanding!
My question was answered quickly and what I needed help with was address right away. Could not be happier.
Quick response. Knew exactly how to help. Great friendly service!
Ajay is a dedicated employee who continues to represent the reasonings as to why I enjoy having Birdeye as a partner. His patience, willingness to go above and beyond, and knowledge of the platform continue to amaze me. Birdeye did great by choosing Ajay as an employee!
She was awesome! Quick call back and follow up to my voicemail. Then quickly resolved our issue. Very pleased
Sirjan was great. He kept me informed on a regular basis about the issues and the steps being taking to resolve them.
Absolutely love working with this company.
AMAZING