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4.9

7823 reviews
5
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4
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Madhav has been awesome as well as Himanshu, thanks team!

Miles M.
Tue, Aug 03, 2021 05:00 PMvia Birdeye

The support team wants the client to succeed, they know the product, and have great attitudes.

Justin S.
Tue, Aug 03, 2021 05:00 PMvia Birdeye

The entire team at Birdeye is professional, friendly, and knowledgeable.

Angie B.
Tue, Aug 03, 2021 05:00 PMvia Birdeye

I created a ticket and had a call right away. That's impressive. I couldn't take the call and honestly forgot. Then you followed up the next business day. WOW Thats good customer service!

Maria ..
Tue, Aug 03, 2021 05:00 PMvia Birdeye

Nadhi was extremely knowledgeable and mannerly.

Lorita S.
Tue, Aug 03, 2021 05:00 PMvia Birdeye

Gulshan is so knowledgeable and such a good teacher. This is my 2nd consult with him and I am very happy to have him. Excellent!

Lynette S.
Tue, Aug 03, 2021 05:00 PMvia Birdeye

Girish was great!

Kerri A.
Tue, Aug 03, 2021 05:00 PMvia Birdeye

The agents are very helpful and receptive.

Tiffany Scherado
Tue, Aug 03, 2021 12:39 PMvia Google

TRA Medical Imaging
Tue, Aug 03, 2021 11:56 AMvia Google

Honestly, Birdeye doesn't do what I need it to do specifically so I am always finding workarounds but your employees are top-notch and always willing to help! <3

Nicole W.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Patient and helpful support

David M.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Extremely prompt, efficient & knowledgeable.

Shelly H.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

My agent resolved the issue quickly which is important since our office is so busy and time is very valuable.

Tiffany S.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

I appreciate the quick and efficient response with the problem resolved. Thank you.

Tina K.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Love your support reps. Very helpful.

Doug S.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Thank you so much! So excited for this flagging feature to be implemented. Y'all are the best!!!

Corina B.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

This is first time I had to contact support for a system issue. The issue was identified and corrected immeditately. A support team member called me today to follow up and make sure everything is functioning properly. I like the extra "touch". Excellent customer srevice.

Patti D.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Husain is always such a big help. He is very friendly and knowledgeable.

James L.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Thank you

Gloria E.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Amazing.

Customer S.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

the representative was very quick to update the change I wanted for my account. I appreciated that I didn't have to submit a request and wait days and that it was just handled while I briefly held the line.

Amy H.
Mon, Aug 02, 2021 05:00 PMvia Birdeye

Very communicative!

Justin N.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

I am so impressed with Birdeye! We have used them for many years and their customer support is the best ever. I never have to wait for help and they are professional and they know their business! Thank you Birdeye!

Paula w.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

The person that assisted me had great follow up and was very knowledgeable.

Robin G.
Sun, Aug 01, 2021 05:00 PMvia Birdeye

akhilesh is still awesome

Tae S.
Sun, Aug 01, 2021 05:00 PMvia Birdeye