Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

7682 reviews
5
7205
4
363
3
39
2
0
1
0

75 reviews have no rating

4.9
910 reviews
4.7
38 reviews
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  • j

    The technical support and follow up was timely and superbly done.

  • k

    The Birdeye staff are always extremely helpful, and go above and beyond to make sure their customers are satisfied. I called about an issue that I later realized was unrelated to Birdeye, yet the support person over the phone still worked to help me solve the problem. I appreciate the fantastic customer service, and how knowledgeable the support team is. Thank you!

  • m

    Avinash's support is by far better than anything I experienced.

  • p

    Amazing CS!

  • c

    Your support was #1.....Thank you for your help!

  • k

    Nate is incredibly knowledgeable, timely and responsive. I would highly recommend him for onboarding and beyond. Knows the platform inside and out!

  • c

    Our representative was excellent and very knowledgeable. It was time well spent.

  • j

    Fast Responses

  • m

    Your customer service is great!

  • a

    Thank you so much Divya for your continued help and patience!

  • d

    Chat support is AWESOME! Very quick and straightforward answers. Thank you !

  • n

    Always quick and knowledgeable solutions provided

  • k

    Avinash Nagpal, was a big help in my case!

  • b

    Nate was amazing and so helpful. Very responsive, took care of all my worries, helped solve all our issues and work diligently to get us launched and live ASAP.

  • k

    The Birdeye support team did a fantastic job resolving our issue, and did so in a prompt manner. The customer support person that I spoke with over the phone was kind, and knowledgeable about who to contact in order to solve our problem. Thank you Birdeye for your dedication to ensuring your customers are satisfied!

  • d

    Sahil was very patient and clear with his help. In minutes he helped us solve a problem that plagued us for weeks. Grateful for his expertise.

  • h

    Very fast and professional service. Thank you

  • m

    Thank you.

  • p

    Excellent customer care. Thank you!

  • b

    Customer support is stellar. Always get things resolved.

  • d

    Super friendly and helpful

  • b

    Himanshu Goswami Stuck with me until the problem was solved and it was great!!!

  • j

    Customer service representative was able to solve my issue with little to no trouble.

  • j

    Excellent Customer Service. They know how to solve problems.

  • r

    Amazing Patient Knowledgeable and friendly. Part of the team