Our reviews
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4.9
7595 reviews75 reviews have no rating
- s
Arka was knowledgeable and responsive he quickly answered our questions and resolved our issues. He was a pleasure to work with.
- s
Solved my problem right away! :)
- d
Vishal (sp?) is absolutely the best in customer service. We could use him over here!
- s
Very professional and easy to understand steps I needed to do.
- c
garish.pacherwal helped me to solve an issue we were having with disconnecting pages on all three of our accounts. The service was quick and they took care of the problem right away. We appreciate your help so much!
- a
Very timely support and follow up! Thank you!
- k
very prompt about taking care of what i needed
- t
The best part of the experience was with our rep Arka. He was always responsive to e-mail and phone calls and always followed up as promised!
- d
he was very knowledgeable and respectful.
- c
Fixed everything I needed in a jiffy. No hold, I started by chatting and then got busy so the rep called and problem was fixed in no time.
- j
I continue to be impressed with the level of customer service and level of technical understanding the Birdeye teams provide to our company. Over the 15 years working with software companies, this has been the #1 experience, ever! Thank you!
- t
Quick and efficient response, thanks!
- b
Great support guy!!
- k
Husain made fixing the problem easy and quick. He walked me through the steps I needed to take and explained everything thoroughly
- n
The rep that helped me was very patient and walked me through every step.
- n
Great help. Thanks!
- d
Great job! I appreciate the help and friendly service.
- b
Rep was going to forward me to another person. When she found them to be busy she took it on herself and was able to resolve with a quick few steps. Very knowledgeable and friendly! Thank you
- l
My issue was corrected easily and in record time! He even helped me correct and update a few things I noticed on our profile that were outdated.
- l
Avinash, was great and helped me resolve my issues in a timely manner.
- r
Thank you for the follow up. Appreciate it!
- t
Avinash is always very helpful. Thank you!
- k
Always helpful!
- t
Thank you Birdeye for all your help.
- r