4.9
7932 reviews75 reviews have no rating
Thank you for your help!
I have always had EXCELLENT service regardless of who answers the calls. They are quick to reply and fix!
You guys ROCK!
Great response time and resolved super fast. Great work.
My new account representative Ujjwal Singh was extremely helpful and patient with me as we corrected a myriad of mistakes within our account. I'm sincerely hoping that our work together will result in positive reviews from our customers. (NOTE: Prior to this call, I had received very poor service from Birdeye, and was considering a vendor change. I'm looking for a positive result from this recent interaction.)
Husain was very efficient, helpful and patient with me.
very responsive and good follow up.
Sumeet was very detailed, attentive and he was able to help us resolve our problem efficiently.
I want to send out a huge thank you to Gulshan Jha for his patience and understanding in guiding through the reconnect/updating process. I had to reschedule several times yet he was professional and extremely courteous towards me. He made the process fast and simple. Once again, Thank You Gulshan!
Jacqueline and Rohtash are the best when it came to my integration needs. Thank you both very much!
The rep I have spoken to has explained briefly what the issue was and pointed out how we can best resolve the issue.
As always, great support!
Sumeet was incredible! He helped me fix our issue so quickly and I had no issue getting a hold of him! Thanks Sumeet!
The support was excellent!
Everything was great except that specialists didn't update me on the problem so I had to ask them about it again and again. Other things were great, thanks for help
Response was quick, as was the resolution. Thank you!
Within less than a business day a resolution to a request was found, reported and trained. Many thanks!
I received stellar support from Srijan. He was extremely knowledgeable, thorough and kind. He helped us come up with a solution so we can keep using BirdEye even though we switched to a new practice management system that is not integrated. We really appreciate the help. Thanks for the wonderful customer service.
Support representative is very responsive and detailed.
Support was great
He was helpful and efficient.
First time integrating with Booker and she helped make the process go smoothly.
The support was fast and accurate. I didn’t have to check in for updates and everything was resolved quickly. Very impressive.
quick solution for printing a review. Even though that wasn't a direct option I was given a workaround solution.