4.9
7932 reviews75 reviews have no rating
Vishal (sp?) is absolutely the best in customer service. We could use him over here!
I was very impressed with the amount of time and the patience of the support team member. I didn't respond right away and when most team members would disconnected, he continued to ensure I was still there. Resolved the issue extremely fast and gave me the tools on how I can do this myself should this happen in the future! A+++ THANK YOU!
We were very pleased.
garish.pacherwal helped me to solve an issue we were having with disconnecting pages on all three of our accounts. The service was quick and they took care of the problem right away. We appreciate your help so much!
I reached out in the afternoon and my issue was resolved by end of day. Very well done.
Very timely support and follow up! Thank you!
The best part of the experience was with our rep Arka. He was always responsive to e-mail and phone calls and always followed up as promised!
he was very knowledgeable and respectful.
Fixed everything I needed in a jiffy. No hold, I started by chatting and then got busy so the rep called and problem was fixed in no time.
I continue to be impressed with the level of customer service and level of technical understanding the Birdeye teams provide to our company. Over the 15 years working with software companies, this has been the #1 experience, ever! Thank you!
Quick and efficient response, thanks!
Great support guy!!
Husain made fixing the problem easy and quick. He walked me through the steps I needed to take and explained everything thoroughly
The rep that helped me was very patient and walked me through every step.
Great help. Thanks!
Great job! I appreciate the help and friendly service.
Rep was going to forward me to another person. When she found them to be busy she took it on herself and was able to resolve with a quick few steps. Very knowledgeable and friendly! Thank you
My issue was corrected easily and in record time! He even helped me correct and update a few things I noticed on our profile that were outdated.
Avinash, was great and helped me resolve my issues in a timely manner.
Thank you for the follow up. Appreciate it!
Avinash is always very helpful. Thank you!
Always helpful!
Thank you Birdeye for all your help.
Really glad Shivani texted me so we could address it and get it knocked out with a text and call. Thanks!