"Super Easy to Use and Great Customer Service!" What do you like best about Birdeye? The BirdEye service makes our firms Social Media platform easy to use. Anytime we reach out to BirdEye for help, all our questions are thoroughly answered. What do you dislike about Birdeye? To date we have no complaints. We wish we had more traffic in the office to utilize BirdEye more. Recommendations to others considering Birdeye: If you are looking for a management system to handle all platform reviews, BirdEye is the way to go. We submit a case list to them and they handle the rest. Their mobile app is also very convenient and easily accessible to all of our users. What problems is Birdeye solving and how is that benefiting you? It saves us a lot of time and makes the process easier for us as well as for our clients to post their review on any of the platforms.

"Birdeye for the win" What do you like best about Birdeye? The ease of this software is extremely wonderful. All laid out and very easy to navigate What do you dislike about Birdeye? We have multiple people who use birdeye in our company and I don't enjoy that when we get direct messages that every person has to read them to get rid of the notification. Recommendations to others considering Birdeye: BirdEye is a very useful software for your company to manage marketing. Highly recommend as it works for any size of businesses and it's very easy to communicate with your customers via text message, reviews or surveys! What problems is Birdeye solving and how is that benefiting you? The ease of sending out reviews is much easier and we have have multiple people who are able to access and manage certain areas

"They're Great." What do you like best about Birdeye? Simple quick and robust. Everything about it is just so simple. Our staff were able to quickly send review invites to our customers and their customers are easily able to find our social media sites to leave their reviews. Their support staff are great, always willing to do what it takes to help us out. What do you dislike about Birdeye? Nothing. It was easy to set up and it's easy to use. The interface is intuitive, provides many reports, etc., to help improve sales. What problems is Birdeye solving and how is that benefiting you? Quality and # of reviews have improved. Review scores have risen significantly, and we are able to communicate directly with our customers much more efficiently.

"BirdEye is great!" What do you like best about Birdeye? BirdEye has helped our organization see great results on Google. We've increased our average rating, replied to more reviews, and our SEO is great now! What do you dislike about Birdeye? I dislike the social media feature - as we have a vendor we are loyal to that we like better. What problems is Birdeye solving and how is that benefiting you? We are solving the problem of having a low rating on Google. In BirdEye, all reviews on all platforms are together in one location and it's simple to see everything that people are saying about our organization.

"I love this program so much i have referred it out to old employers" What do you like best about Birdeye? I love how easy the software makes it to get reviews the automatic way is the easiest and most helpful in case i forget a customer What do you dislike about Birdeye? I wish i could send out the review to more then 1 customer at a time What problems is Birdeye solving and how is that benefiting you? I can spend less time sending reviews out since birdseye automatically does it for me , time saver