4.9
7770 reviews75 reviews have no rating
Great experience all round ! They have a great platform which I really like navigating. Would recommend.
We use bird eye as our review management software. We have it for three different companies. We're able to see all the reviews that come in. It helps bridge the gap between bad and good reviews. Customers that need to cool off have the opportunity to write negative reviews for feedback, but the reviews go directly to our company inbox and not posted on the web which is nice. It gives us the opportunity to then touch base with the dissatisfied customer and iron things out before it becomes public. They offer great tools but you have to use it or it's not worth it.
BirdEye team is always very helpful & responsive.
The messenger tab is a wonderful feature to get help. Samit helped us and did a great job.
Very enjoyable and easy to begin. All good
My conversation with Ellen about a few questions I had about integration and system processes was quick and to the point. We got all we needed in a short amount of time as time is money. I have not doubt that I will have an y issues getting answers in the future. Good work, keep it up.
Birdeye is an excellent platform to gather reviews for my company. I have been using them for a couple years. If I have an issue they respond to me quickly and resolve it efficiently. I would and do recommend them to others.
Great company and friendly staff.
The account rep spent a lot of time going over everything, they are a good company, v happy, thanks
Nick was a fantastic trainer! Very friendly and helpful. Looking forward to continuing a successful business relationship with our firm and your company.
BirdEye is a game changer! This App makes getting your clientele feedback so easy and effortless. BirdEye allows you to put your heart and focus into providing excellent service for your business and collects the great feedback for you to keep growing.
Birdeye is one of the best investments we made. when we ask our new patients how they heard about us, many of them reply: "your reviews". Thank you to everyone at Birdeye who make it possible for patients to share their opinions and experiences at Saadsmiles. Great staff too
THANK YOU FOR THE WONDERFUL SERVICE!
I am not techy at all and anytime I have an issue the support team is great at helping me figure out what I want to do & showing me how to do & showing me where I can find it in support for review later
Birdeye's customer service is a class-act! They are knowledgeable, helpful, kind, and prompt.
Love Birdeye, Love Jennifer! Thank you!
Awesome service. I use it with all my customer.
Good app to promote and collect reviews for your brand The overall experience with Birdeye is excellent. I would recommend it for others if you want flexibility with your brand promotion and review collection from your customers. Pros BirdEye is an easy to use application for promoting your brand and collecting reviews from your customer through doing a survey. We are using it for a client and maintain there business review system through Birdeye. Their support is very friendly and ready to help always. Cons We haven't found any cons yet for this product from our past 6 months of usages. If we found then we will make sure to inform then and they will obviously be helpful to get them fixed. Reasons for Choosing Birdeye In 2 words, More options! :)
