Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7651 reviews75 reviews have no rating
- l
Excellent work by Sumon Patra! Thank you for advising us on all the features available within our Birdeye account. We now have our CRM integrated and look forward to more quality reviews in the future. Well done!
- b
Very responsive & extremely helpful
- b
I've always been extremely satisfied with everything about Birdeye! It's the best company I've ever had dealings with!
- b
Great, overall product Pros: The software has really helped us to solicit and obtain feedback and reviews from customers. Cons: The program slim, slightly disintegrated in terms of the difference, features that it does.
- j
Akash is great! kind, considerate, helpful.
- a
Piyush Agarwal thank you sir for the fast assistance
- s
He helped me quickly and solved the problems.
- l
We were able to connect Facebook and Instagram, Thank you Pareen
- m
The response was immediate, calm and helpful. The support was able to understand and answer all my questions. An email was sent as well on the steps that I have to do which is very helpful! Thanks again!
- v
Birdeye: Efficiently Collect Reviews and Manage Customer Engagement Pros: Birdeye has enabled our management team to collect, monitor, and manage client reviews to better connect with our clients and monitor and improve our interactions with clients. Cons: Initial setup takes time to understand and use the power of Birdeye and can be daunting to staff, but once well acquainted to the software, Birdeye becomes an indispensable tool for our personnel. Overall: We mainly use Birdeye to request Reviews, respond to reviews, Gather reviews from various social media, and post the reviews on our webpage. We also use Birdeye to communicate with our clients and respond to inquiries on our webpage email.
- m
Great product and exceptional service
- j
Birdeye is a great tool for reviews, social integration, and consolidation. My onboarding representative, Akash, is great; he's kind, considerate, helpful, and he goes at my pace.
- e
Great platform for getting positive google reviews Pros: I love being notified when I have a new review left about my business! Cons: I would like a little more training so I know about it's capabilities
- t
They have amazing customer support!!!
- k
Himanshu & Sumeet did a great job helping me with Birdeye account issues and any other issues I've had with understanding the Birdeye platform. They are magicians.
- k
Very helpful. I now understand the Birdeye platform better. thanks
- k
Have been waiting for an email response that never happened. Jumped on Chat today and got issue resolved!
- a
Very timely service and great customer service
- m
Hey! the team members are always patient in answering. They always understood my concerns and does their best to help. It's always a pleasure to speak to the team! Thanks again! You'll be hearing a lot from me since I'm new to this LOL hahaha. Enjoy the rest of your day!
- k
Good job, thanks for the help
- a
very timely service and great customer service
- s
Thank you, Praveen!
- j
DB was great
- c
Always very helpful and attentive
- b
Quick response and resolved the issue quickly!