4.9
7774 reviews75 reviews have no rating
Being able to leave video reviews is so cool! Love the ease of use and notifications.
Very happy with my experience using BirdEye I have and will continue to recommend the service to my friends and colleagues.
Seemless (auto) integration. Great results! We have seen our reviews go up plus 100%!!! This is amazing.... Our new patients say they read our reviews, so that was the decision breaker for choosing our office.
Birdeye is a great tool for small business owners to take charge of their online reputation.
Super easy to implement. Bird eye is my number one source of reviews at about 2 a week! Thanks Bird eye!
BirdEye's customer service is stellar! They always find a way to make your day better!
I work at USA Office Furniture in the customer service department managing all the customer satisfaction. I love the service that this company offers to make easy the steps for customer satisfaction. The Customer service and advise team is very knowledgeable of the system and the tools of the program. This make the review process for customers even more easy and interesting. My company is enjoying the service so far.
Great Software and customer service! Would of given 5 stars but there was one issue that needs to be fixed. No one wants to receive a notification requesting a review on the weekends, especially not on Sunday! I was told they are fixing this problem. Besides that, birdeye is top notch and worth the investment. Especially if you have existing emails from your customers.
BirdEye is an extremely reputable business that can help turn yours into one in a very short period of time. They give you the tools to boost your reviews on several platforms. Since I began using them I have landed multiple jobs based solely on my strong reviews. I highly recommend them for any business to use, you will see results.
They do a great job of bringing positive reviews our way!
Excellent Product and excellent service
This service makes getting ratings for your SEO easy and efficient.
Nice easy way to engage with patients.
Terrific, easy to use and easy to leave a review -- I recommend it! Phil
Our company recently entered a contract with Birdseye to provide a review management and request platform. Although very expensive it has been money very well spent. It has allowed our field techs to quickly and efficiently request reviews which has boosted our google reviews in a way that would not have been otherwise possible. The only complaint we have is their “reporting” system used to track requests sent and compare reviews requested and sent per technician is inaccurate and prevents accurate reporting within the company. We have reported this problem to the company and they have been unable to resolve. Otherwise great product and system.
Great experience with the BirdEye team
Looking forward to working with Birdeye in 2019! Everyone has been super helpful so far and should help my business grow with reviews.
We have utilized the services of BirdEye for more than 5 years and value the input they have provided through review posts from our customers and their friends and family. Our customers appreciate the ability to post reviews quickly and easily through the BirdEye site. The review process allows us to quickly resolve customers concerns related to less than favorable reviews and to understand what our customers want and need in the way of the best service we can provide.
We have utilized the services of BirdEye for more than 5 years and value the input they have provided through review posts from our customers and their friends and family. Our customers appreciate the ability to post reviews quickly and easily through the BirdEye site. The review process allows us to quickly resolve customers concerns related to less than favorable reviews and to understand what our customers want and need in the way of the best service we can provide.
Easy to use product. It has definitely helped our company collect positive reviews for the services we provide.