Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7616 reviews75 reviews have no rating
- k
Very helpful, I found the experience to beneficial and informative for optimizing my business online.
- s
Excellent Customer Service. The Support issue was causing a significant amount of time and productivity loss. With the help provided, I will gain more time back in my week.
- k
Very Helpful. I found the experience to beneficial and informative for optimizing my business online.
- g
The lady that was helping me, make it very quick and we got the problem solved!
- d
Good mark got right back
- d
Dear Himanshu, You guys are doing a great job. I monitor it daily , Thanks for calling me back so promptly although sometimes a physician call me at the same time and I have to hang up on you . My sincere apologies for my abruptness and rude behavior . You are always so polite and courteous .It’s always me being a physician , and a CEO running around in 50,OOO directions . As you can see from the reviews patients are having a great experience at Charter Radiology and that is what Counts and BirdEye is helping us tell this story . Regards Arvinder Daisy Uppal M.D. President & CEO | Charter Radiology 10700 Charter Drive Suite 110 Columbia, MD 21044 116 Westminster Pike Suite 104 Reistertown, MD 21136 Office: 443.917.2858 Cell: 410.419.5149 Fax: 410.346.5775
- k
Extremely informative, easy to communicate with, had answers to every question I asked, and was very polite. Was a pleasure being trained by Sunaina.
- a
I have been extremely satisfied with the reputation management program at Birdeye. They delivered exactly what they promised . Their customer service is outstanding . Their representative are polite and courteous . I know my representative by phone personally who call be back promptly Himanshu and my account manager Amy . If there are any issues with any patient they are brought to my attention immediately this is extremely important to as a physician owned practice .
- d
- j
- r
She worked really hard to set up my account, was thorough and very helpful.
- b
Thank you for the help on getting more familiar with the platform!!
- b
So easy to get my problem fixed! :)
- s
Customer Service rep was friendly and efficient. Immediately corrected the link.
- v
Best Way to Attract New Reviews Pros: Reviews are extremely important to our clients and Birdeye is the best aggregator that we've used. Cons: We would love if the review could be applied to YELP but that is not Birdeye's fault. Overall: Our clients are very happy with the results.
- m
Very nice person that assisted me.
- j
The support I received today was excellent.
- a
As usual, swift to get in touch with me and thorough! Thanks!
- j
- r
So far so good implementation was done professionally and I am looking forward to ease of service and results. I'll rate again once we've used them for a time.
- a
Babette was very helpful and informative. The setup was seemless. We already have 3 new google reviews!
- k
Brand Reputation Management Made Easy Pros: The support is phenomenal! I had a few glitches in setting up our account and they were always resolved quickly and reliably. Cons: It is a bit more expensive than others on the market, but you get what you pay for. We were originally with another low cost provider and the service and reliability were terrible.
- h
Rachel was friendly, helpful, and very professional. She answered all my questions thoroughly. So excited to be working with BirdEye.
- c
Matt C. was very good at explaining the details of BirdEye. Thank you.
- s
The support I received today was perfect. However, the person I spoke with on Friday didn't address my issue or call me back as promised (just an FYI)