4.9
7935 reviews75 reviews have no rating
Good mark got right back
Dear Himanshu, You guys are doing a great job. I monitor it daily , Thanks for calling me back so promptly although sometimes a physician call me at the same time and I have to hang up on you . My sincere apologies for my abruptness and rude behavior . You are always so polite and courteous .It’s always me being a physician , and a CEO running around in 50,OOO directions . As you can see from the reviews patients are having a great experience at Charter Radiology and that is what Counts and BirdEye is helping us tell this story . Regards Arvinder Daisy Uppal M.D. President & CEO | Charter Radiology 10700 Charter Drive Suite 110 Columbia, MD 21044 116 Westminster Pike Suite 104 Reistertown, MD 21136 Office: 443.917.2858 Cell: 410.419.5149 Fax: 410.346.5775
Extremely informative, easy to communicate with, had answers to every question I asked, and was very polite. Was a pleasure being trained by Sunaina.
I have been extremely satisfied with the reputation management program at Birdeye. They delivered exactly what they promised . Their customer service is outstanding . Their representative are polite and courteous . I know my representative by phone personally who call be back promptly Himanshu and my account manager Amy . If there are any issues with any patient they are brought to my attention immediately this is extremely important to as a physician owned practice .
She worked really hard to set up my account, was thorough and very helpful.
Thank you for the help on getting more familiar with the platform!!
So easy to get my problem fixed! :)
Customer Service rep was friendly and efficient. Immediately corrected the link.
Best Way to Attract New Reviews Pros: Reviews are extremely important to our clients and Birdeye is the best aggregator that we've used. Cons: We would love if the review could be applied to YELP but that is not Birdeye's fault. Overall: Our clients are very happy with the results.
Very nice person that assisted me.
The support I received today was excellent.
As usual, swift to get in touch with me and thorough! Thanks!
So far so good implementation was done professionally and I am looking forward to ease of service and results. I'll rate again once we've used them for a time.
Babette was very helpful and informative. The setup was seemless. We already have 3 new google reviews!
Brand Reputation Management Made Easy Pros: The support is phenomenal! I had a few glitches in setting up our account and they were always resolved quickly and reliably. Cons: It is a bit more expensive than others on the market, but you get what you pay for. We were originally with another low cost provider and the service and reliability were terrible.
Rachel was friendly, helpful, and very professional. She answered all my questions thoroughly. So excited to be working with BirdEye.
Matt C. was very good at explaining the details of BirdEye. Thank you.
The support I received today was perfect. However, the person I spoke with on Friday didn't address my issue or call me back as promised (just an FYI)
Very satisfied with the help Pete provided and thrilled that we could clearly understand him. Many of your service reps have s heavy accent that is difficult to understand.
Amazing response and knowledge. Solved questions in no time