Our reviews

At first it was hard to get a hold of my adviser, but I found out that communication via email was more effective.

Masoud G.

☆☆☆☆☆

Tue, Sep 04, 2018 03:45 AMvia Birdeye

the trainer was fantastic! very patient and full of energy

Louise

☆☆☆☆☆

Fri, Aug 31, 2018 07:25 AMvia Birdeye

Tenmay was a big help -- and the calming voice I needed to hear at the moment. Very knowledgeable and willing to walk all the way through to a solution.

Jeff M.

☆☆☆☆☆

Fri, Aug 31, 2018 05:33 AMvia Birdeye

Arpit was very thorough and answered every question that I had and even questions that I had no idea I would have. I am very pleased with my purchase and with the implementation thus far. Thank you so much.

Denise M.

☆☆☆☆☆

Thu, Aug 30, 2018 03:11 PMvia Birdeye

Great product. Great implementation. I am so pleased that I purchased this. Thank you BirdEye!!!!

Denise Marsh

☆☆☆☆☆

Thu, Aug 30, 2018 07:12 AMvia Google

Great staff and relevant direction on share chat mlm

Dalton H.

☆☆☆☆☆

Thu, Aug 30, 2018 02:08 AMvia Birdeye

The gentleman I spoke with was very helpful and helped me with postings on facebook.

Thomas J.

☆☆☆☆☆

Wed, Aug 29, 2018 06:12 PMvia Birdeye

Highly recommend. Great customer service. Jacqueline was awesome

Kevin Marcuse

☆☆☆☆☆

Wed, Aug 29, 2018 05:45 PMvia Google

Not only did he help me with my questions, he was proactive in helping me with some additional support on the site.

Louisa C.

☆☆☆☆☆

Wed, Aug 29, 2018 04:08 PMvia Birdeye

Excellent service , great atmosphere spa like . Great team. Very detailed education on heath and wellness .

Katherine ..

☆☆☆☆☆

Wed, Aug 29, 2018 03:54 PMvia Birdeye

Always great, friendly, and fast customer service!

Alexia Hasbrouck

☆☆☆☆☆

Wed, Aug 29, 2018 11:20 AMvia Google

The tech support representative was great. He worked with my web developer and fixed the problem with the API not working on my page. I am very happy with the service.

Brandon K.

☆☆☆☆☆

Wed, Aug 29, 2018 10:51 AMvia Birdeye

Support quickly assisted in my quest. Very responsive, knowledgeable and personable.

Katherine H.

☆☆☆☆☆

Wed, Aug 29, 2018 10:04 AMvia Birdeye

very great company to be partnered with

kelly tucker

☆☆☆☆☆

Wed, Aug 29, 2018 09:58 AMvia Google

Very helpful and knowledgeable agents

Clifford M.

☆☆☆☆☆

Wed, Aug 29, 2018 07:42 AMvia Birdeye

This is a hidden gem for small businesses.

David Fisher

☆☆☆☆☆

Tue, Aug 28, 2018 08:04 PMvia Google

Great experience!

Trish Gardea

☆☆☆☆☆

Mon, Aug 27, 2018 10:32 AMvia Google

I would love it if when reviews are left, they have to select a star rating. We've had a couple people leave good written reviews but not choose the star rating. I go on sites and they won't take my review until I've left the star rating, so that would be a big improvement in the future. Your customer service dept always helps us with this promptly and I appreciate that. However, i would like an email instead of a phone call to add the star rating. Thx!

Cindy J.

☆☆☆☆☆

Mon, Aug 27, 2018 03:52 AMvia Birdeye

Your rep was up to speed, knowledgeable and funny. She made a stress moment into something simple and not as scary as we though. Even though we are not so techy she helped us understand the basics and offer any help that we may need in the future.

Marcela R.

☆☆☆☆☆

Fri, Aug 24, 2018 03:23 PMvia Birdeye

I'm really looking forward to working with BirdEye. So far my experience with their sales team and onboarding was great!

Fabiola Hamer

☆☆☆☆☆

Fri, Aug 24, 2018 02:56 PMvia Google

This is a must for customer service and the company "itself" is a reference on customer service. Very satisfied :)

Jorge Díaz

☆☆☆☆☆

Thu, Aug 23, 2018 08:12 PMvia Google