4.9
7935 reviews75 reviews have no rating
To be clear, we haven't had our follow up yet, but I'm certain Arpit will be great. We've implemented a lot of new software over the past year and he was, by far, the best advisor we have ever worked with. He was thorough, smart, polite and kind.
Nothing you can do better. The person in customer support was able to quickly solve my issue. Thank you!
My question was fully answered. Thank you
I am very happy with the support I get. The person that called me was very helpful. Give him a raise!
Very effective Great service, excellent follow up and easy to contact. If you have superb customer service this will benefit your business!
I was impressed by the service based on the demo given but had my mind blown after my orientation call. Everyone is so professional and prompt with follow up and the service is everything I need and nothing I don't. Hopefully it's a good investment in the long run but so far we're satisfied!
My question was answered with great detail.
It was an awesome experience.
Great program...great service. Highly recommend!!!
Very prompt and focused on my questions and providing me the needed resolution.
Thrilled at how patient Birdeye has been as I've had a multitude of questions.... Thank you Birdeye!
We just started working with BirdEye and so far are very impressed. Their employees are very knowledgeable and the setup process was made very simple. They made sure that all of our questions were answered thoroughly and followed up regularly to ensure we were using the product to it’s full potential! I’ll update this review once I have some quantitative results to report!
Excellent experience
Team did a great job explaining the programs features, step by step, very impressive.
Awesome product and great customer service!
The implementation was awesome. What's even better is the support I got after the implementation. Kudos to Kyle and Himanshu.
Great service. Comprehensive, easy-to-use portal. Very cordial, patient, and consistent help. Excelent results!!!
I always have outstanding support for any question or issues. Great program and service!!!
Customer support is prompt, exact, and economic with time. Fantastic service!
Thank you Kyle for all your help!