Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7684 reviews75 reviews have no rating
- t
Quick, pleasant and correct info was given to me. Very helpful!
- d
Fast, efficient, polite and awesome all in all!
- e
Your support chat is always super helpful and responsive. Thank you!
- r
Your customer rep was very patient and helpful in making the updates we needed to do for our Company information. The phone call was much better than trying to email back and forth!
- s
I had a great experience! Very helpful and followed up with my answer very quickly!
- s
The issue was resolved in a timely manner and communication was friendly and professional.
- b
GREAT AND EASY TO USE SERVICE!!! HIGHLY RECCOMEND!!!
- n
Great, easy to navigate!
- m
They created a custom fix for our re-seller account. Great service.
- j
This representative was extremely helpful, patient and whatever you're paying him, it needs to be doubled. Thanks for the help last week!
- n
Great service
- t
Really quick and got problem fixed. Thank you
- w
Loved the representative. She was so king and Knowledgeable.
- b
She was efficient, professional, friendly, and effective. Really great! If Hafsa is a representation of the caliber of individuals we will be working with at your organization, we could not be happier!
- l
Best Support Ever! I will definitely be using the support line more often.
- b
ALWAYS A PLEASURE TO DEAL WITHH BIRDEYE AND ITS SUPPORT STAFF. VERY PROFESSIONAL.
- d
I sent an email to support@birdeye.com and I got a phone call. That was quick, and a phone call is my preferred way to work on prickly issues. All was resolved.
- v
This guy was awesome!
- b
Did really good. Support has really improved over the past few months. Quick and accurate response to help resolve the issue and answer questions.
- d
I called support and they listened to my request and completed it with-in 24 hours. Great experience!
- j
The representative I spoke with was fantastic! Such a sweetheart that was ecstatic to answer any and all of my questions! Very helpful and refreshing
- k
Very helpful and solved the issue very quickly!
- e
Our Implementation Advisor was fantastic! He made the process painless, while providing us with all of the information we needed, and walking us through ALL of the steps of the process.
- v
Reviews Pros: This helps you filter out bad reviews from clients while posting the good reviews on many sites that your clients have access to. Cons: The integration took a lot of time with our CRM and their company so I wish that process was streamlined more.
- e
Fast, professional, very helpful. Thanks for your assistance.