4.9
7935 reviews75 reviews have no rating
Customer support was on top of it the entire time. Checked in with me multiple times about my issue. Keep up the good work.
Great customer service!!!!!
Great Customer Service
The person who assisted me was very helpful and helped me resolve my issue right away.
Very fast response and helped sort the issue promptly.
Excellent Review Software Pros: We love this for allowing us to see reviews from our patients quickly Cons: Can be an issue to figure out who actually wrote the review
Positive Reviews EVERYWHERE Pros: We've had more positive reviews (while receiving fewer negative ones) than ever since adding Birdeye to our marketing. I love that reviews are added to FB automatically when they're 5 stars. Cons: Set up was rather time consuming, but so worth it.
Customer service is one of the best I've ever experienced. Great at following up to make sure that my issues were being taken care of. Thank you Ellen!
By far, the best customer support experience ever.
Extremely detailed and thorough. Great Experience
I appreciate the automation and professionalism of Birdeye! All I can say is I wished I would have used them sooner!
Everything went fantastic. It was much better than the service we usually receive from Birdeye support.
The tech was informative, explained what he was doing, and went beyond his scope to research my problem.
We have had minimal problems with Birdeye, but when questions arise, I can easily get online support through chat. you always follow up with an email as well.
Using Birdeye since April 2018. Our online/Facebook reviews have quadrupled since then. Great product, great customer support. Great investment for our business
The customer success manager that helped us set up our account was Taylor Conrad. She was very prompt and took the time to listen to our questions and was able to answer everything. She was very patient and had such an enthusiastic personality. We've set up other accounts in the past with other people but none can compare to Taylor. She actually made setting up the account fun! You guys did a great job hiring her and believe she is a great asset to your company. Thanks again, Taylor!!
Great company. Great Features. Just DO IT
Fantastic software for your business, and top notch customer support. Highly recommended.
Excellent knowledge of integrations and how to better streamline my review generations. Also excellent recommendation for electronic waivers that integration with birdeye