Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7686 reviews75 reviews have no rating
- t
- d
Great company to work for! #blessed #grateful #winnerswin 2882 Prospect Park Dr #210. Rancho Cordova, CA
- m
- m
- s
I have had BirdEye for two years, and I would recommend them. Pros: Ease of use, and takes the job of a staff member who wasn't doing it! It is more difficult than you think to have your employees ask for reviews. This automation helps significantly. Cons: Well, it has been difficult to integrate with my PM software. But customer support stepped up and made a solution that works for me so I didn't have to find another company.
- e
Great way to get customer reviews Pros: This has saved our office a lot of time. No longer are we having to call all of our customers to ask for a review that they almost never ever followed through on. Birdeye makes asking for a review a quick process and we get more responses. Cons: Overall it's great. It does what it says but sometimes I have to fumble around the dashboard to find what I am looking for. I think it could be a little bit more user-friendly but it's not a deal breaking problem.
- t
- k
Top notch, easy to use Pros: We love the way you can push review links out to patients via sms, it makes asking for a review a seamless part of any visit or appointment to our facility. Highly recommended to any business that wants to increase the amount of reviews on their site. Cons: It would be nice if there could be a way to add in a customized survey about your service, where specific questions could be answered. It would be another valuable way in which you could test new features or services.
- m
Excellent service, caring team.
- j
I searched for the right company to do my review boosting with for 3 months! When I was given the opportunity to write this I wanted to share that.....but then i saw the tag line that said..."Good reviews help you relax!" Yes! Exactly! You have relieved my pain point! What a company should do!
- y
- d
BirdEye made it very easy for me and they're super helpful in getting our small business online reputation streamlined and organized. I highly recommend them.
- b
- f
We have seen an increase in our business due to Birdeye reviews. On most calls we receive , customers say they called us because of our reviews. The software is easy for the office and the plumbers to use. It's also easy for our customer's to use. And the support staff is great. Very responsive and helpful if we ever have questions. Thank you Birdeye!
- c
- d
Birdeye and its associates have been a pleasure to work with. Wedding Chapel by the Sea has benefited greatly with our name being more visible on the web and we are receiving many more reviews of our business.
- a
Birdeye has extremely professional and pleasant customer service reps. No wait time either!
- w
If your interested in dealing with Birdeye then ask for Lucas in sales. He is incredibly knowledgeable and goes above and beyond to help you fix any issues that were missed by the on-boarding process. A real credit to his company. Thanks again Lucas for the continued support.
- r
A fantastic product that enables us to create a process internally when asking for a review. Simple to use and an excellent team of professionals always available for support. Thanks!
- j
Very positive and worth the investment Pros: Bird Eye has provided an easy to use platform that helps my company request and generate more reviews and customer feedback. The number of reviews added to our profile went up 100% within the first 6 months of using the service. It has been well worth the investment and we will continue with the service for the foreseable future.
- m
Excellent software Pros: Our office has been using BirdEye for about a year and it has helped us get more positive reviews. We don't like to have to ask clients to do this and understand how important this is these days so BirdEye takes the stress out of that. Cons: It can be a little confusing setting up the client information and checking in to see if someone has written the review, but BirdEye notifies you as soon as the review is posted.
- j
Awesome product that has benefitted our practice greatly Pros: Easy to use Great support Patient friendly Quick and easy Support staff excellent Rosalind. Is the best Patients like it Pricing good
- s
you were there when i needed you
- k
BirdEye has helped my small agency double our Google reviews in under a week.Their partner system has been a great introduction to how the system works, but also how to help us provide this great tool to our clients as well. We refer people to our page that highlights the latest review that we want to feature that has a scheduling tool built right in. It also has a place where you can feature a recent promotion. See for yourself: https://birdeye.com/advancify-149858699679024
- k
Customer Support Representative was clear, concise and polite in resolving my need.