Our reviews

Prep for implementation appointment was hard to follow, but once we were on the call things were very steamlined.

Wendy H.

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Fri, Jun 29, 2018 02:30 AMvia Birdeye

Awesome! Thanks for the prompt response and help.

Deborah Z.

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Thu, Jun 28, 2018 07:13 PMvia Birdeye

Very happy with the quick response.

Chad F.

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Thu, Jun 28, 2018 03:48 PMvia Birdeye

Quick, pleasant and correct info was given to me. Very helpful!

Tracey S.

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Thu, Jun 28, 2018 02:54 PMvia Birdeye

Fast, efficient, polite and awesome all in all!

Darya G.

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Thu, Jun 28, 2018 02:34 AMvia Birdeye

Your support chat is always super helpful and responsive. Thank you!

Elaine B.

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Wed, Jun 27, 2018 08:18 PMvia Birdeye

Your customer rep was very patient and helpful in making the updates we needed to do for our Company information. The phone call was much better than trying to email back and forth!

Rochelle

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Wed, Jun 27, 2018 06:50 AMvia Birdeye

I had a great experience! Very helpful and followed up with my answer very quickly!

Shelly M.

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Wed, Jun 27, 2018 06:33 AMvia Birdeye

The issue was resolved in a timely manner and communication was friendly and professional.

Samie S.

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Tue, Jun 26, 2018 06:05 PMvia Birdeye

GREAT AND EASY TO USE SERVICE!!! HIGHLY RECCOMEND!!!

Bob H.

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Tue, Jun 26, 2018 11:27 AMvia Birdeye

Great, easy to navigate!

Neeraj

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Tue, Jun 26, 2018 06:38 AMvia Birdeye

They created a custom fix for our re-seller account. Great service.

Matt B.

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Mon, Jun 25, 2018 02:42 AMvia Birdeye

This representative was extremely helpful, patient and whatever you're paying him, it needs to be doubled. Thanks for the help last week!

Jeff J.

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Mon, Jun 25, 2018 01:04 AMvia Birdeye

Great service

Neeraj

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Fri, Jun 22, 2018 07:59 PMvia Birdeye

Really quick and got problem fixed. Thank you

Todd C.

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Fri, Jun 22, 2018 03:42 PMvia Birdeye

Loved the representative. She was so king and Knowledgeable.

Wendy

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Fri, Jun 22, 2018 09:09 AMvia Birdeye

She was efficient, professional, friendly, and effective. Really great! If Hafsa is a representation of the caliber of individuals we will be working with at your organization, we could not be happier!

Benjamin B.

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Thu, Jun 21, 2018 01:08 PMvia Birdeye

Best Support Ever! I will definitely be using the support line more often.

Lynn M.

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Thu, Jun 21, 2018 11:26 AMvia Birdeye

ALWAYS A PLEASURE TO DEAL WITHH BIRDEYE AND ITS SUPPORT STAFF. VERY PROFESSIONAL.

Bob H.

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Wed, Jun 20, 2018 03:31 AMvia Birdeye

I sent an email to support@birdeye.com and I got a phone call. That was quick, and a phone call is my preferred way to work on prickly issues. All was resolved.

Daniel J.

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Tue, Jun 19, 2018 07:03 PMvia Birdeye

This guy was awesome!

Valentino B.

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Tue, Jun 19, 2018 04:56 PMvia Birdeye

Did really good. Support has really improved over the past few months. Quick and accurate response to help resolve the issue and answer questions.

bob s.

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Tue, Jun 19, 2018 07:53 AMvia Birdeye

I called support and they listened to my request and completed it with-in 24 hours. Great experience!

Daniel H.

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Tue, Jun 19, 2018 01:56 AMvia Birdeye

The representative I spoke with was fantastic! Such a sweetheart that was ecstatic to answer any and all of my questions! Very helpful and refreshing

Jessica ..

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Mon, Jun 18, 2018 08:01 PMvia Birdeye

Very helpful and solved the issue very quickly!

Kaisha

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Mon, Jun 18, 2018 01:28 AMvia Birdeye