4.9
7819 reviews75 reviews have no rating
Jessica, is amazing!!!! We were initially overwhelmed trying to set up this new task. Jessica walked my office manager and I through it step by step! She made the impossible, possible!
Great review method to increase your online presence. My rep Jessica also did monthly check in's and helped facilitate the dialogue with our patients to obtain more feedbacks for the practice.
Jessica has done a great job helping us use the software and has been very responsive to our every request.
Very good customer service. I have been working with Jessica and she has been a pleasure and really helped us get Birdeye going and help us with our specific needs for our office.
Cheryl is the best! In our first month she helped us start getting reviews and higher placement which has already resulted in a new client family!!
Thank you to Jessica T and the team at BirdEye for helping our practice manage and collect reviews. It is such a big part of our business and we are so happy with the service that BirdEye provides us. The reps are very helpful and the platform continues to evolve to meet our review goals.
Jessica from day one of meeting her has always been nothing but professional. She has always made up feel welcome. She has a great bubble personality and will go far in where ever her new adventure finds her. We will miss doing business with her. She was always there for us with whatever questions we had big or small and we just want to say Thank You!
Birdeye has been working hard to improve our online presence. Jessica has been very patient and kind. We appreciate her commitment to helping our office.
I have been very pleased with our decision to go with Birdeye for our patient follow up and online presence management. We have been piling up positive reviews from our patients on the platforms we choose and we are consistently showing up on the first page of search engines for local dentists. Our account manager Jessica has been especially helpful with monthly check-ins to make sure we have been happy with the service and seeing if there is anything else they can provide us. She will definitely be missed, and I hope the new support team will be as attentive and helpful to our needs.
Jessica did a great service for Birdeye! She was always so patient and thorough with traning.
I have been working with Jessica for months now, and she is awesome!!! Knowledgeable, attentive, and nice as can be:)
I have had excellent customer service since the start!! Highly recommended!!
BirdEye is a great company to work with. They are assisting us for 1.5 year. With new technological updates they are an awesome asset of our practice. Keep the good work!! Update. We continue our business relationship with BirdEye. They help us to uncover the missing reviews on Google page. From 12 to 43! Thank you for your technical support!!! Keep it this way! Pleasure to work with you!
We just started using this reviewer in our practice this week. The product is easy for the staff to use and patients say it's the simplest way they have ever left a review. Jessica is smart and was very helpful and attentive to our practice's specific needs... before, during and after the sale. The best vendor we've ever worked with.
Jessica is amazing and makes using BirdEye super easy. If I ever have a question all I have to do is call or email her and boom I get the answer I was looking for instantly. Best customer service / support I have ever received for any SaaS product. If you are considering this product definitely get it because the amazing customer service and support make implementing into your practice so easy that it guarantees the success of the product. They literally hold your hand every step of the way. Thank you so much, Jessica you have made my job so much easier!
Loved it. Nice app
Great work... Great performance of app and having all reviews at one place is too good for businesses.
This is an indispensable service for many businesses, as the majority of my new clients now make their decision to see me based on the reviews of others. It is by far the best money you can spend for getting the word out about your business/practice as well as promoting loyalty and feedback from existing clients. I also want to send a special shout-out to Jessica Tornado, who has been an invaluable assistant at Birdeye! - Dr. Don Deems, The Dentist's Coach (R)
We have been with them for 2 months. So far so good. Jessica was very helpful. I wish her the best. Thank you.
In my business, Appy Marketing, I work with local businesses to improve their online visibility and reputation with the intention of helping them rank better and get more customers. Although I have researched and tried numerous review systems, I personally use BirdEye and recommend it to my clients. Why? Because I believe it is the easiest, most streamlined process designed to help business owners get reviews where they matter most, i.e., at Google, Yelp, Facebook, TripAdvisor, etc. What's so great about the system is that is is easy for both owners AND their clients/customers to use. Plus, I have received excellent customer service from BirdEye and its employees. Jessica Tornado was especially helpful.
Jessica Tornado is awesome. She has spent way too much time on the phone with me helping out our office account to maximize the amount of reviews we get. Personally, I am sad to see her go. She is so dedicated to our cause and extremely helpful. She answers calls after business hours and on weekends. Thanks for all of your help and guidance.
Awesome service and really helps us build our online presence! Best part is it's completely hands off!