4.9
7819 reviews75 reviews have no rating
Have good support from them. My spa make good client walkin from reviews online. We got so many reviews with less effort.
Bird Eye is a great review system
BirdEye is a great company. Their platform is so easy to use. Using their latest advancements, we are getting Google reviews on a regular basis. Kudos to the development team, you continually come up with new features, that make it even easier to use. And equal acknowledgement to the support team who answer all of my questions with out making me feel like I should have known already.
Kelly Brown is phenomenal. She is patient, kind and very knowledgeable. She explains things thoroughly. I like talking with her because she always clarifies my questions !!! Thank you Kelly Brown for being "tops in your field". You are a pleasure to work with !
Working with Rosalind was such a pleasure! All the staff have been great! I readily recommend BiedEye to other dentists and anyone wanting to improve their online feedback!
WOW What a great experience! I just got off the phone with Babette (so sorry I did not get her last name.) Let's call her Babette from Birdeye. She was fabulous, relate-able and caring. See I thought I was doing it all wrong. And with her coaching I found out that I was doing most things right - whew - what a relief! Then she game out some fun pointers, sent a video to train my staff, and gave me the Google email to begin the consolidation of my 3-4 G+ pages. Great to have associates who make all things digital fun! THANK YOU BABETTE!
Birdeye does a very good job of tracking and monitoring online reviews across multiple sites and platforms. They are constantly changing their technologies to meet the needs of the ever changing internet world. Customer service is also very good. Over the years they have always responded to quickly to any inquiries that I have made. Their goal is to make their customer's more successful. I highly recommend them to any business considering their services. Thanks Birdeye.
This product really helped us get reviews from our patients. We had struggled, but they make it very simple. We especially like the great service we receive The customer care team is very responsive and patient. Would recommend to small businesses that want to grow.
BirdEye rocks. From the customer support to the top management, they have a great team. The software is so simple, anyone can use it, and they are continuing to add new features. I can't imagine using any other service!
We have had an exceptional experience working with BirdEye. The team is very knowledgeable about software and how to help us implement the product in a way that works best for our practice. Both the staff and the patients find the product simple to use. This company is First Class all the way!
Birdeye has really allowed us to help our customers in a powerful way. Highly recommended!!
The BirdEye customer service is outstanding. I have spoken with a couple of their reps including Babette who was patient, extremely helpful and she gave me new insights into some areas of the BirdEye platform that I wasn’t even aware of. She spent the time needed to answer all of my questions fully without rushing me. I appreciate that kind of attention. I highly recommend the BirdEye platform, and their customer service to help me get the most out of it is a big reason why I rate it at five stars.
Excellent service!!! This was my first experience using online reputation management and the team at Birdeye were quick, responsive and I achieved the results I was looking for. They were able to add four "spaces" on the first page of my google search and fill the web with real authentic content. They also made my testimonials page shine on my website with their micropage replacing my old and boring testimonials page with a live review page. Very happy with their results!!
Thank You. BirdEye has helped our company grow. They provide such a simple way to get reviews from our clients while they are still fully engaged. We always knew our clients loved us, now the world is starting to know as well. Thanks to the entire team, especially the customer care team who are always very helpful.
How refreshing is it to actually work with someone who cares! Babette was a joy to work with and smart as a tack! I've never been happier with the quality of work and return on investment as I have been with BirdEye! If you have any hesitation about working with them -- just do it! you can thank me later.
BirdEye's platform makes it so easy for us to get reviews from our customers while they are thinking about us. Our technicians carry iPads when they are out on the job, and are able to ask for the review right then and there. It works out great. Strongly recommend for small businesses where your staff goes to your client
As a full service agency w/ a long list of clients, BirdEye has shown itself to be an effective product on a number of levels for reputation management. And the people behind the product have been equally as impressive! Thanks so much for everything Sarah, Ruchika, and Naveen!
I am very pleased with the results that Birdseye has produced for my business. The team has been helpful at every step. Thank you to my fabulous customer care rep..who I now would even call a friend.
A friend referred us to BirdEye. We are already very thankful. Everything about the experience has been very easy, from the original sale, to the training on using the product. They even helped us with our Social Media presence. Service above and beyond. Thank you to the entire team.
The platform that BirdEye provides is very user friendly and is extremely useful when managing multiple locations in one place. They have a great team and the customer service is always eager to solve any issues that we bring them.
We have just begun working with BirdEye and have already seen some stellar results. The software really works for us and our clients. If your business is not using this software, you are missing out! Easiest way to keep in touch with what is being said about a business and easiest way to generate new reviews and push them across the web. The benefits to a businesses online reputation will show immediate results in the form of new customers. It is a great organic search boost too. I highly recommend this software!
This is an indispensable service for many businesses, as the majority of my new clients now make their decision to see me based on the reviews of others. It is by far the best money you can spend for getting the word out about your business/practice as well as promoting loyalty and feedback from existing clients. - Dr. Don Deems, The Dentist's Coach (R)