Our reviews
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4.9
7687 reviews75 reviews have no rating
- c
Nidhi was very helpful and took time to listen to my questions.
- c
I've taken a chance on this service and so far, the customer service has been really great and the system they have set up is impressive. I'm waiting for the magic now...
- v
Birdeye Review Pros: The platform is user-friendly which is very beneficial to both the client and us as we help manager their brand. When we run into any issues or have questions, the Birdeye support team is there to help. Cons: Issues with Google Website override links not displaying correctly. Otherwise, the platform is great!
- c
Customer service/help desk and chat were exceptional.
- j
great job!
- a
Praveen is always very kind and helpful
- t
Always great customer service
- t
Huisan is awesome!!!
- c
Very helpful in resolving my issues.
- j
fast and efficient
- j
fast and efficient
- a
Souryyajit Saha thank you for your help always efficient
- v
We've been using Birdeye effectively for upwards of 3 years Pros: The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install. Customer service has also been superb, they are dedicated to solving problems. Cons: The actual interface can sometimes be a bit difficult to navigate. Overall: Love how you can set it and forget it and it will do its job month after month, year after year, reliably.
- k
- m
She knew exactly how to fix my problem. We got it done in under 5 minutes
- a
Thank you!
- d
Appreciate the knowledge and patience of my helper. He had his job cut out for him as I’m so bad with computers. Ended up screen sharing and he zipped right through it. 🙏🏻
- m
Was super efficient today! OJ answered my question right away!!!
- d
Explained and showed. Fast service.
- j
fast and efficient
- j
fast and efficient
- j
fast and efficient
- j
thorough as usual
- s
Smooth process and knowledgeable team . Everything was great . It's overwhelming at first but we got through it . We managed to get everything done. We are very thankful to be assisted by a knowledgeable , patient & kind Birdeye Agent/Staff (Antariksha Dutta ) The onboard training with her was amazing . Overall 10/10 Highly recommended. It's worth it.
- m
birdeye has a great customer soport team Pros: easy to use , easy to integrate other platforms great tool to chat and have all the real time feedback from customers Cons: we are not able to communicate ont he negative reviews with customer and offer solutions Overall: i think is a great tool for my marketing department is basically all that i use to engafe on customer feedback and questions