Our reviews

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4.9

7797 reviews
5
7313
4
368
3
41
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Great company to work with - very helpful and easy integration!

Lynn Van Meter
Tue, May 02, 2023 07:17 AMvia Google

Avinash is thorough and quick!

Lily W.
Mon, May 01, 2023 05:00 PMvia Birdeye

Piyush is extremely helpful and knowledgeable, kudos to Piyush!

Ken C.
Mon, May 01, 2023 05:00 PMvia Birdeye

The support I received was very helpful and timely. Thank you for your help!

Palmer
Mon, May 01, 2023 05:00 PMvia Birdeye

Support was very knowlagable and helpful. Thanks

Joe M.
Mon, May 01, 2023 05:00 PMvia Birdeye

Your representative was awesome and very helpful.

Rachel
Mon, May 01, 2023 05:00 PMvia Birdeye

Ankur called to follow-up on a support ticket we were working on yesterday. He was able to provide me with guidance on how to continue finding solutions and he was also able to guide me to updating the SOT on an unrelated issue and save the day! Thank you so much for your excellent support!

Cecilia L.
Mon, May 01, 2023 05:00 PMvia Birdeye

Response time and problem solving are impeccable!

Holly A.
Mon, May 01, 2023 05:00 PMvia Birdeye

Great follow up and attention to detail - thanks so much!

Amy R.
Mon, May 01, 2023 05:00 PMvia Birdeye

The people on this call were able to figure out that some of our brands had current contracts with Birdeye. While this was something that we will be working to solve, maybe we should add a step to the implementation which checks a brand and let’s us know automatically.

Cecilia L.
Mon, May 01, 2023 05:00 PMvia Birdeye

Ankur was very thorough and walked me through steps so I can eventually do these things myself. His personable personality made the process much more enjoyable. Thank you for your help, Ankur!

Cecilia L.
Mon, May 01, 2023 05:00 PMvia Birdeye

We love BirdEye! Best in the Biz!! Always efficient and helpful with their services.

Austgen Family Dental Smiles
Mon, May 01, 2023 01:17 PMvia Google

Office Acct
Mon, May 01, 2023 06:41 AMvia Google

Birdeye keeps us present on social media. Birdeye helps drive potential clients to our website and social media. PROS I like Birdeye. It has many options to help direct and manage multiple social media sites; and it’s user-friendly. It also offers options for auto-reply and auto-populate. This feature helps streamline the process when replying to client reviews, comments, and inquiries. CONS Nothing at the present time that is least helpful when utilizing Birdeye. REASON FOR CHOOSING BIRDEYE ease of using , user-friendly, professionalism and availbility of Birdeye support staff VENDOR RESPONSE Thanks for the great review! Replied August 2023

Michelle
Mon, May 01, 2023 06:00 AMvia SoftwareAdvice

Beautiful

natas6363
Mon, May 01, 2023 05:34 AMvia Apple App Store

awesome

Estefany W.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Nidhi Verma was very attentive to my issue and very informative. I appreciate the wonderful customer service that was provided me. As it turns out it's a issue with the way Chrome is on my computer.

Patti M.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Thank you the troubleshooting effort was seamless and very professional.

Jacque T.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Thanks for your help and quick response.

Lisa S.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Efficient and thorough as always

Janice L.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Efficient and thorough as always

Janice L.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Efficient and thorough as always

Janice L.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Efficient and thorough as always

Janice L.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Efficient and thorough as always

Janice L.
Sun, Apr 30, 2023 05:00 PMvia Birdeye

Electric Plus,Inc. 11199 Lake Bluff Road Jacksonville Fl Hired an electrician to wire a box for hot tub. However could never get the correct box. Called Electric Plus, Inc. and within one week I had the proper box installed and hot tube functions properly. Electric Plus was very professional and timely. Did what they promised, when the promised. James J. Elliott

James E.
Sun, Apr 30, 2023 07:05 AMvia Birdeye