4.9
7849 reviews75 reviews have no rating
Customer service/help desk and chat were exceptional.
Always great customer service
Huisan is awesome!!!
fast and efficient
fast and efficient
Souryyajit Saha thank you for your help always efficient
We've been using Birdeye effectively for upwards of 3 years Pros: The ease of integration and automation to dental practice management systems for us and our clients is superb. Super simple to install. Customer service has also been superb, they are dedicated to solving problems. Cons: The actual interface can sometimes be a bit difficult to navigate. Overall: Love how you can set it and forget it and it will do its job month after month, year after year, reliably.
She knew exactly how to fix my problem. We got it done in under 5 minutes
Thank you!
Appreciate the knowledge and patience of my helper. He had his job cut out for him as I’m so bad with computers. Ended up screen sharing and he zipped right through it. 🙏🏻
Was super efficient today! OJ answered my question right away!!!
Explained and showed. Fast service.
fast and efficient
fast and efficient
fast and efficient
thorough as usual
Smooth process and knowledgeable team . Everything was great . It's overwhelming at first but we got through it . We managed to get everything done. We are very thankful to be assisted by a knowledgeable , patient & kind Birdeye Agent/Staff (Antariksha Dutta ) The onboard training with her was amazing . Overall 10/10 Highly recommended. It's worth it.
birdeye has a great customer soport team Pros: easy to use , easy to integrate other platforms great tool to chat and have all the real time feedback from customers Cons: we are not able to communicate ont he negative reviews with customer and offer solutions Overall: i think is a great tool for my marketing department is basically all that i use to engafe on customer feedback and questions
Awesome app!!!
Ajay got this done in one day for us. Very happy with the turnaround.
I start using Birdeye for my dad’s business and I had a pleasure to work with Itishri and Jessica. itishri was the sweetest lady ever she explained me everything and she was very patient and she knows what she is doing thank you very much
Birdeye support was very efficient, and took care of my missing review. Very appreciative on customer support to walk me through the necessary steps to contact google. Review was found. Thank you Birdeye!
My tech was very polite and patient, troubleshooted efficiently and resolved the issues we had with the programs. She also explained what went wrong clearly.
Thank you for helping us sort out the problem. We greatly appreciate how knowledgeable and patient you were.