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4.9

7812 reviews
5
7328
4
368
3
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Great Customer Service! Pros: The customer service and reviews have been a big part! Cons: It's very expensive. Everything else is great!

Ryan F.
Thu, Apr 13, 2023 05:19 AMvia Capterra

Changes you can see! Pros: Automation on review response. Ease of communication with some of the functions like negative reviews. Cons: The interface of updating listings. Too much manual updates to do on our own, very dependent on requesting updates.

Mario H.
Thu, Apr 13, 2023 01:40 AMvia Capterra

Great review app. Pros: I like the auto-post feature to social networks for reviews Cons: I wish the templates were more customizable. Wish it could track reviews sent via email. Overall: I have the app., now my challenge is to get my salespeople using it.

Dana P.
Wed, Apr 12, 2023 06:04 PMvia Capterra

Praveen was very helpful in assisting us with making our first payment! EASY BREEZY... Thank you, Praveen!

Taylor T.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Nidhi is excellent as always. Just wanted to give a shout out to the chat support as well. He made sure that Nidhi got my message. thanks everyone!

Jennifer L.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

They were great! They were very direct and helpful. They answered my additional questions as well.

Jared C.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

very helpful

L B.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Ankur is very helpful. He will work until he fixes our problems.

Susan A.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Thanks Birdeye!

IT
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Great experience and very helpful!

Shawn F.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Excellent customer support. Thank you Souryyajit!

Farah ..
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Fast and Efficient

Janice L.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Fast and Efficient

Janice L.
Wed, Apr 12, 2023 05:00 PMvia Birdeye

Efficient and friendly. Fixed issue in no time.

Jennifer
Tue, Apr 11, 2023 05:00 PMvia Birdeye

Very timely response.

Dana P.
Tue, Apr 11, 2023 05:00 PMvia Birdeye

Service and support are great!

Megan P.
Tue, Apr 11, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 11, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 11, 2023 05:00 PMvia Birdeye

fast and efficient

Janice L.
Tue, Apr 11, 2023 05:00 PMvia Birdeye

Amazing!

Pvs761 ..
Tue, Apr 11, 2023 05:00 PMvia Birdeye

Just great customer service, Brian was patient and knowledgable. I appreciated that he acted like he wanted to really help me, plus explained to me the difference between google and birdeye, never realized that. Hopefully google will find and post the review on birdeye.

Karen C.
Tue, Apr 11, 2023 05:00 PMvia Birdeye

NA

Ryan F.
Tue, Apr 11, 2023 05:00 PMvia Birdeye

OJ was a great help today with a difficult client

Alexis H.
Mon, Apr 10, 2023 05:00 PMvia Birdeye

Debanjnan knew how to fix my issue instantly and made it a quick and easy process! Thank you!!

Samantha W.
Mon, Apr 10, 2023 05:00 PMvia Birdeye

As always the representative was kind and helpful

Laura B.
Mon, Apr 10, 2023 05:00 PMvia Birdeye