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4.9

7813 reviews
5
7329
4
368
3
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75 reviews have no rating

4.9
910 reviews
4.7
38 reviews

Great experience

Bruce M.
Mon, Mar 06, 2023 04:00 PMvia Birdeye

Very informative

Marisol R.
Mon, Mar 06, 2023 04:00 PMvia Birdeye

Easy and straight forward resolution

Sheila L.
Mon, Mar 06, 2023 04:00 PMvia Birdeye

The representative from tech support answered all of my questions in a very timely manner.

Maria G.
Mon, Mar 06, 2023 04:00 PMvia Birdeye

Brittany Walberg
Mon, Mar 06, 2023 02:08 PMvia Google

Excited to be using the Birdeye platform Pros: Reviews are the main reason Birdeye works for us. Seeing our reviews significantly increase is a quite exciting and helps other potential buyers read other consumers great experiences with shopping at our stores. Cons: That it seams like you can not choose truly the features of their software separately.

Lisa B.
Mon, Mar 06, 2023 01:19 PMvia Capterra

Nidhi was AMAZING! She solved my problem in a speedy but thorough manner. Why a great representative! Debbie

Debbie D.
Sun, Mar 05, 2023 04:00 PMvia Birdeye

I love the Birdeye staff! So incredibly helpful! Thank you!

Laina G.
Sun, Mar 05, 2023 04:00 PMvia Birdeye

Fast response! That is what everyone wants! Thanks!

Joey A.
Sun, Mar 05, 2023 04:00 PMvia Birdeye

Made it quick and easy

Garrett W.
Sun, Mar 05, 2023 04:00 PMvia Birdeye

Very quick and professional. The support staff has always been the reason we continue to use Birdeye.

Larry T.
Sun, Mar 05, 2023 04:00 PMvia Birdeye

Went above and beyond to instruct me how to accomplish what I needed and even called to verify when he double checked it. Great support!

Angie J.
Sun, Mar 05, 2023 04:00 PMvia Birdeye

Sumeet is always on top of things, quick to respond, and quick to find a solution.

James N.
Sun, Mar 05, 2023 04:00 PMvia Birdeye

Nidhi Verma was THE MOST HELPFUL representative we have ever had the pleasure of speaking with! She got everything taken care of in a VERY timely manner & she helped us learn new things we had no idea about how to fix. SHE IS INCREDIBLE!! Please give her a raise!!!

Cecil C.
Thu, Mar 02, 2023 04:00 PMvia Birdeye

Resolved issue promptly.

Jessica J.
Thu, Mar 02, 2023 04:00 PMvia Birdeye

Resolved issue promptly.

Jessica J.
Thu, Mar 02, 2023 04:00 PMvia Birdeye

Great job! Resolved my issue right away.

Cab@finabanx.com B.
Thu, Mar 02, 2023 04:00 PMvia Birdeye

Quick reply, easy to understand instruction, polite and professional customer service.

Erika ..
Thu, Mar 02, 2023 04:00 PMvia Birdeye

Thank you so much to help us out today. Gary. Thejunkpros.

Gary Monteil
Thu, Mar 02, 2023 02:13 PMvia Google

Souryya, the tech support engineer we spoke with solved all our problems and answered all our questions! Thank you Souryyajit Saha!!!

Janice Collinsworth
Thu, Mar 02, 2023 08:31 AMvia Google

Nidhi Verma thank you

Alejandra R.
Wed, Mar 01, 2023 04:00 PMvia Birdeye

Very good and very patient.

Gary M.
Wed, Mar 01, 2023 04:00 PMvia Birdeye

Souryya, Souryya, Souryya!!! He is your tech support engineer and he was so patient, helpful, knowledgeable and kind! We put his name in our CRM system for future issues! He was fabulous and we are so very grateful!!!

Janice C.
Wed, Mar 01, 2023 04:00 PMvia Birdeye

Very easy to use chat option for my concerns. The representative even sent me screen shots of the information I needed and a link to the exact support article.

Agustina R.
Wed, Mar 01, 2023 04:00 PMvia Birdeye

Thank you Souryyajit, the screen shot was most helpful!

Greg T.
Wed, Mar 01, 2023 04:00 PMvia Birdeye