4.9
7831 reviews75 reviews have no rating
Preet was a great help with on-boarding. The dashboard is easy to use and very helpful.
This has been a GREAT addition to our marketing strategy. LOVE the new Social AI integrations and the review replies. Support has been awesome too.
The onboarding process was a pleasure . Preet, my onboarding team member made the process fluid and painless. He was very informative and super patient with my lack of preparedness and I thank him for it because god knows he needed to be patient with me lol. I am very please with the results Preet has helped us attain and I would highly recommend Birdeye to any company That is looking to increase and improve their online presence.
Great
Very very happy with all the help they have provided. We had issues with Google we just did not understand. Birdeye unscrambled the mess we have and now have us looking good again. Excited to see what the future brings...👍
A good communication platform with customers. Pros: The ease of being able to send messages to our customers, and stay in contact with them. Especially with reviews. Cons: During most monthly meetings, they tried to upsell us on products that we didn't really need. Overall: Overall a positive experience, and well organized company.
Shraiya is an amazing associate. Very patient and understanding to her client’s needs.
Excellent onboarding experience. Hitesh is exceptionally knowledgeable and great at conveying necessary information and answering questions, so we are now able to fully utilize the dashboard and obtain the most benefit from the platform.
Nice and reliable!
Shraiya was very easy to work with, as I am not computer savvy she was very helpful and patient with me: I am looking forward to the results of what we are doing. Thank you very much for all your help and support
Big shoutout to Itishri and Birdeye for helping us accumulate reviews! Great investment for growing small businesses. Would highly recommend them to anyone looking to gain more traction and visibility.
Shraiya was great to work with, very helpful and thorough!!!
Birdeye offers exceptional customer service, providing round-the-clock assistance whenever you have any concerns. Their commitment to support is unparalleled, ensuring you always have the help you need. Highly recommend—10/10! With their service, your business is sure to thrive.
great customer service were able to answer my questions.
Anmita was very helpful and understanding.
I love this website. Ive had nothing but great experiences with alot of venders here
Exceeded expectations with online presence and review boosting. The Birdeye representatives I worked with were very helpful and detail oriented. They are available anytime I have questions and easily accessible through phone calls, email and zoom meetings.
It is a pleasure working with Birdeye, in helping my business grow.
Great service from Autumn
A good communication platform with customers. Overall a positive experience, and well organized company. PROS The ease of being able to send messages to our customers, and stay in contact with them. Especially with reviews. CONS During most monthly meetings, they tried to upsell us on products that we didn't really need.
We started using Birdeye and our CO-OP moved up in our Google searches and our Google reviews
Great Company and Great People. Great Experience all around.
I have been a customer with Home Team Pest Control since 2005 and have been pleased with the high quality of service I have received over the years. This review is about Michael who became my newest pest control technician. (My previous technician, Adam, transferred to another town in Florida with Home Team Pest and I was hoping that the next technician assigned to me would be equally as good.) I certainly wasn't disappointed! So far, Michael's previous 2 visits have been excellent. I really appreciate his friendly and professional manner. Most importantly, the service he provides has been thorough and well done! Thank you Michael. Melanie Engel .
Amazing experience!