4.9
7935 reviews75 reviews have no rating
Fast and Efficient and Ojasvi is always professional and polite.
Great service and very knowledgable. They provide all the necessary information when needed.
Birdeye is keenly aware of how online marketing and customer retention works and their service is top-notch!
Assisted with great detail and great to work with!
Very good customer service. Very impressed
My representative was lovely and very helpful, we thank him so much for his speedy response.
Hussain was in a great mood and treated the call like I was an old friend. On top of that he helped me in less than 5 minutes. Great rep. 👍
Appreciate the responsiveness
He was able to add the contacts in minutes.
Nidhi Verma was wonderful in assisting me, very thorough and repeated the steps I needed when I requested to be sure I understood. I look forward to working with her again.
Ankur has always been helpful when it comes to issues that I've been facing in Birdeye and need assistance with. Thank you, again!
Fast and efficient
Fast and efficient
Fast and efficient
Responsive and thorough
Responsive and thorough
Our customer service tech was so kind and quick to assist. He understood exactly what we were looking to accomplish.
Great customer support.
girish.pacherwal was extremely helpful and able to answer my question quickly! very happy with her customer service
Birdeye is an incredible tool. The more you learn the more you are able to use tech-support is very helpful. Frankly I am an older guy 63 years old and technology does not come easy but they walk me through patiently how do use their website and their technology it’s incredible.
Great experience!
Our practice has been using this platform since 2017. I love the site and find it EXTREMELY easy to use. They have made some improvements to the site which I have found very useful. We don't use all of the modules, but the review requesting, responding and inbox are invaluable! We've had many reps over the years and most of them have been super intuitive, helpful and friendly. I would recommend!