Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
4.9
7682 reviews75 reviews have no rating
- m
Representative praveen.reddy was very helpful and professional! He walked me through the entire process step by step. Thank you!
- j
The chat is easy and quick!
- b
Representative was very helpful and resolved my issue in a timely manner
- l
Great service with your team!
- s
My rep was good at communicating through the process and ensured everything was resolved quickly. Apprecaite it!
- j
Piyush is awesome
- l
great customer service employee knows how to help people
- h
Amazing!!
- h
Birdeye has been great to work with
- s
thank you!!!
- a
Web chat made it very quick and easy to get my issue resolved!
- a
Representative was friendly and took care of the issue right away.
- j
Great tech support
- d
Great follow-up, thank you.
- a
Girish Pacherwal thank you so mucho for the assistance
- l
I appreciate the hands-on help. Birdeye does a great job of showing its clients how to use the platform. Thank you!
- k
I appreciated the quick replies during my chat session with Sumon. He did as he promised: corrected the problem, gave me a quick follow up call when my issue was resolved, all much faster than I expected!
- j
Nate was very helpful
- d
Sumon was great and super quick when it came to getting the problem solved. Super grateful!!
- t
- e
Birdeye Review Pros: It is an excellent product with a user-friendly interface. Cons: Customer service is a little late to issues. Other than that it is a very good product.
- c
The reviews of our business have increased dramatically since using Birdeye. It is also helpful that we can respond to reviews on different platforms from one dashboard. Excellent customer and tech support.
- o
Very patient and knowledgeable staff. Excellent experience.
- l
Great Customer Support Pros: Ease of use and the review management feature is great! Cons: I can't really think of any Cons the software works great! Overall: Great product and fantastic customer service
- l
Good Product Pros: Review management is what I like the most Cons: Nothing at this moment, the software is working fine