Our reviews

Nate addressed all of my questions and concerns and has excellent customer service skills. Thank you!

Virginia W.

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Mon, Jun 07, 2021 05:00 PMvia Birdeye

I ended up having to leave the conversation, but the rep was quick to respond and courteous.

Wilshire L.

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Mon, Jun 07, 2021 05:00 PMvia Birdeye

Quick phone response and professional customer service representative!

Charlene S.

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Mon, Jun 07, 2021 05:00 PMvia Birdeye

She answered my question and helped me quickly. Thank you!

Sally P.

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Mon, Jun 07, 2021 05:00 PMvia Birdeye

The representative was very helpful in working thru a solution.

Carey T.

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Mon, Jun 07, 2021 05:00 PMvia Birdeye

I get that you resolved the issue. It still would be helpful to know if it was a configuration issue that we did incorrectly on our end - so we won’t do it again - or a system issue that you corrected.

Ted B.

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Tue, Jun 08, 2021 05:00 PMvia Birdeye

Gulshan is seriously the best and we love working with him, all of us here - he fixed a problem in like 3 minutes flat today it was amazing. And so patient with us and our (frequently late or not prepared) clients!

Jennifer H.

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Tue, Jun 08, 2021 05:00 PMvia Birdeye

Girish Pacherwal did a great job. He did everything he said he would and even resolved another issue which other support people said was not possible.

Ted H.

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Tue, Jun 08, 2021 05:00 PMvia Birdeye

My rep was fantastic! He was very helpful and resolved the problem efficently.

Carla D.

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Tue, Jun 08, 2021 05:00 PMvia Birdeye

We got everything resolved. Thank you.

Joe L.

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Tue, Jun 08, 2021 05:00 PMvia Birdeye

Birdeye has the best customer service in the reputation management business

Lynn H.

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Tue, Jun 08, 2021 05:00 PMvia Birdeye

Professional and Courteous Service.

Oscar C.

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Wed, Jun 09, 2021 05:00 PMvia Birdeye

Great Customer service and product.

Christine S.

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Wed, Jun 09, 2021 05:00 PMvia Birdeye

Thanks

Daniel C.

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Wed, Jun 09, 2021 05:00 PMvia Birdeye

Love the team at BE! Just need to get through these random disconnects occurring with GMB listings. Hoping now that we removed virtual locations from the portal, that will no longer trigger other 4 wall locations to " disconnect ".

Marisa E.

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Wed, Jun 09, 2021 05:00 PMvia Birdeye

Thank you Avinash Nagpal for resolving our issue fast and effectively!

Amber T.

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Wed, Jun 09, 2021 05:00 PMvia Birdeye

As always, very helpful! Thank you!

Natalie G.

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Wed, Jun 09, 2021 05:00 PMvia Birdeye

I was very pleased with my on-boarding experience. Nakul was a great guide. Thanks to Birdeye we are now able to display reviews on our web store and a have a streamlined way of sending review requests.

Imelda Sanchez

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Thu, Jun 10, 2021 07:13 AMvia Google

New user to Birdeye So far a great experience with Babette. She was very thorough and patient. Thank you Babette

Christine Simone

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Thu, Jun 10, 2021 01:21 PMvia Google

Thank you for your help!

Darci W.

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Thu, Jun 10, 2021 05:00 PMvia Birdeye

GREAT CUSTOMER SERVICE

Truly Y.

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Thu, Jun 10, 2021 05:00 PMvia Birdeye

Sagar Sharma was efficient and easy to work with. Got right to the problem and remedy.

Candi S.

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Thu, Jun 10, 2021 05:00 PMvia Birdeye

Thank you DB for going above and beyond

Tim S.

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Thu, Jun 10, 2021 05:00 PMvia Birdeye

Deepika was amazing!! She was focused in completing helping the situation! Well done

Mamata P.

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Thu, Jun 10, 2021 05:00 PMvia Birdeye

quick response

Amy S.

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Thu, Jun 10, 2021 05:00 PMvia Birdeye